[House Hearing, 116 Congress] [From the U.S. Government Publishing Office] HOLDING FINANCIAL REGULATORS ACCOUNTABLE FOR DIVERSITY AND INCLUSION: PERSPECTIVES FROM THE OFFICES OF MINORITY AND WOMEN INCLUSION ======================================================================= VIRTUAL HEARING BEFORE THE SUBCOMMITTEE ON DIVERSITY AND INCLUSION OF THE COMMITTEE ON FINANCIAL SERVICES U.S. HOUSE OF REPRESENTATIVES ONE HUNDRED SIXTEENTH CONGRESS SECOND SESSION __________ SEPTEMBER 8, 2020 __________ Printed for the use of the Committee on Financial Services Serial No. 116-107 [GRAPHIC NOT AVAILABLE IN TIFF FORMAT] __________ U.S. GOVERNMENT PUBLISHING OFFICE 43-500 PDF WASHINGTON : 2022 ----------------------------------------------------------------------------------- HOUSE COMMITTEE ON FINANCIAL SERVICES MAXINE WATERS, California, Chairwoman CAROLYN B. MALONEY, New York PATRICK McHENRY, North Carolina, NYDIA M. VELAZQUEZ, New York Ranking Member BRAD SHERMAN, California ANN WAGNER, Missouri GREGORY W. MEEKS, New York FRANK D. LUCAS, Oklahoma WM. LACY CLAY, Missouri BILL POSEY, Florida DAVID SCOTT, Georgia BLAINE LUETKEMEYER, Missouri AL GREEN, Texas BILL HUIZENGA, Michigan EMANUEL CLEAVER, Missouri STEVE STIVERS, Ohio ED PERLMUTTER, Colorado ANDY BARR, Kentucky JIM A. HIMES, Connecticut SCOTT TIPTON, Colorado BILL FOSTER, Illinois ROGER WILLIAMS, Texas JOYCE BEATTY, Ohio FRENCH HILL, Arkansas DENNY HECK, Washington TOM EMMER, Minnesota JUAN VARGAS, California LEE M. ZELDIN, New York JOSH GOTTHEIMER, New Jersey BARRY LOUDERMILK, Georgia VICENTE GONZALEZ, Texas ALEXANDER X. MOONEY, West Virginia AL LAWSON, Florida WARREN DAVIDSON, Ohio MICHAEL SAN NICOLAS, Guam TED BUDD, North Carolina RASHIDA TLAIB, Michigan DAVID KUSTOFF, Tennessee KATIE PORTER, California TREY HOLLINGSWORTH, Indiana CINDY AXNE, Iowa ANTHONY GONZALEZ, Ohio SEAN CASTEN, Illinois JOHN ROSE, Tennessee AYANNA PRESSLEY, Massachusetts BRYAN STEIL, Wisconsin BEN McADAMS, Utah LANCE GOODEN, Texas ALEXANDRIA OCASIO-CORTEZ, New York DENVER RIGGLEMAN, Virginia JENNIFER WEXTON, Virginia WILLIAM TIMMONS, South Carolina STEPHEN F. LYNCH, Massachusetts VAN TAYLOR, Texas TULSI GABBARD, Hawaii ALMA ADAMS, North Carolina MADELEINE DEAN, Pennsylvania JESUS ``CHUY'' GARCIA, Illinois SYLVIA GARCIA, Texas DEAN PHILLIPS, Minnesota Charla Ouertatani, Staff Director Subcommittee on Diversity and Inclusion JOYCE BEATTY, Ohio, Chairwoman WM. LACY CLAY, Missouri ANN WAGNER, Missouri, Ranking AL GREEN, Texas Member JOSH GOTTHEIMER, New Jersey FRANK D. LUCAS, Oklahoma VICENTE GONZALEZ, Texas ALEXANDER X. MOONEY, West Virginia AL LAWSON, Florida TED BUDD, North Carolina AYANNA PRESSLEY, Massachusetts DAVID KUSTOFF, Tennessee TULSI GABBARD, Hawaii TREY HOLLINGSWORTH, Indiana ALMA ADAMS, North Carolina ANTHONY GONZALEZ, Ohio, Vice MADELEINE DEAN, Pennsylvania Ranking Member SYLVIA GARCIA, Texas BRYAN STEIL, Wisconsin DEAN PHILLIPS, Minnesota LANCE GOODEN, Texas C O N T E N T S ---------- Page Hearing held on: September 8, 2020............................................ 1 Appendix: September 8, 2020............................................ 51 WITNESSES Tuesday, September 8, 2020 Clark, Sheila, Director, Office of Minority and Women Inclusion (OMWI), Board of Governors of the Federal Reserve System (Fed). 6 Cofield, Joyce, Executive Director, Office of Minority and Women Inclusion (OMWI), Office of the Comptroller of the Currency (OCC).......................................................... 5 Cole, Lorraine, Director, Office of Minority and Women Inclusion (OMWI), U.S. Department of the Treasury (Treasury)............. 31 Davy, Monica, Director, Office of Minority and Women Inclusion (OMWI), National Credit Union Administration (NCUA)............ 11 Dingman, Lacey, Director, Office of Minority and Women Inclusion (OMWI), Federal Reserve Bank of New York (FRBNY)............... 8 Gibbs, Pamela, Director, Office of Minority and Women Inclusion (OMWI), U.S. Securities and Exchange Commission (SEC).......... 34 Levine, Sharron, Director, Office of Minority and Women Inclusion (OMWI), Federal Housing Finance Agency (FHFA).................. 33 McCray, Lora, Director, Office of Minority and Women Inclusion (OMWI), Consumer Financial Protection Bureau (CFPB)............ 36 Pearson, Nikita, Acting Director, Office of Minority and Women Inclusion (OMWI), Federal Deposit Insurance Corporation (FDIC). 10 APPENDIX Prepared statements: Clark, Sheila................................................ 52 Cofield, Joyce............................................... 58 Cole, Lorraine............................................... 68 Davy, Monica................................................. 75 Dingman, Lacey............................................... 79 Gibbs, Pamela................................................ 93 Levine, Sharron.............................................. 95 McCray, Lora................................................. 100 Pearson, Nikita.............................................. 102 Additional Material Submitted for the Record Beatty, Hon. Joyce: ``What do the Data Reveal about (the Absence of Black) Financial Regulators?'', by Chris Brummer, JD, PhD, Georgetown University Law Center........................... 112 The Greenlining Institute Fact Sheet, ``Offices of Minority and Women Inclusion: 2019 Snapshot of Financial Regulators' Diversity and Inclusion, '' dated September 2020........... 133 National Credit Union Administration Diversity and Inclusion Strategic Plan, 2018-2022.................................. 135 Executive Office of the President, Office of Management and Budget, Memorandum for the Heads of Executive Departments and Agencies, ``Training in the Federal Government,'' dated September 4, 2020.......................................... 151 Cofield, Joyce: Written responses to questions for the record from Chairwoman Waters..................................................... 153 Written responses to questions for the record from Chairwoman Beatty..................................................... 161 Davy, Monica: Written responses to questions for the record from Chairwoman Waters..................................................... 163 Written responses to questions for the record from Chairwoman Beatty..................................................... 179 Dingman, Lacey: Written responses to questions for the record from Chairwoman Waters..................................................... 182 Written responses to questions for the record from Chairwoman Beatty..................................................... 219 Gibbs, Pamela: Written responses to questions for the record from Chairwoman Waters..................................................... 222 Written responses to questions for the record from Chairwoman Beatty..................................................... 233 Levine, Sharron: Written responses to questions for the record from Chairwoman Waters..................................................... 256 McCray, Lora: Written responses to questions for the record from Chairwoman Waters..................................................... 265 Written responses to questions for the record from Chairwoman Beatty..................................................... 277 Pearson, Nikita: Written responses to questions for the record from Chairwoman Waters..................................................... 281 Written responses to questions for the record from Chairwoman Beatty..................................................... 297 HOLDING FINANCIAL REGULATORS ACCOUNTABLE FOR DIVERSITY AND INCLUSION: PERSPECTIVES FROM THE OFFICES OF MINORITY AND WOMEN INCLUSION ---------- Tuesday, September 8, 2020 U.S. House of Representatives, Subcommittee on Diversity and Inclusion, Committee on Financial Services, Washington, D.C. The subcommittee met, pursuant to notice, at 12:14 p.m., via Webex, Hon. Joyce Beatty [chairwoman of the subcommittee] presiding. Members present: Representatives Beatty, Clay, Green, Lawson, Adams, Dean, Garcia of Texas, Phillips; Wagner, Lucas, Kustoff, Gonzalez of Ohio, and Steil. Ex officio present: Representative Waters. Also present: Representative Maloney. Chairwoman Beatty. The Subcommittee on Diversity and Inclusion will come to order. Without objection, the Chair is authorized to declare a recess of the subcommittee at any time. Also, without objection, members of the full Financial Services Committee who are not members of this subcommittee are authorized to participate in today's hearing. Members are reminded to keep their video function on at all times, even when they are not being recognized by the Chair. Members are also reminded that they are responsible for muting and unmuting themselves, and to mute themselves after they finish speaking. Consistent with the regulations accompanying House Resolution 965, staff will only mute Members and witnesses as appropriate, when not being recognized by the Chair, to avoid inadvertent background noise. Members are reminded that all House rules relating to order and decorum apply to this remote hearing. Today's hearing is entitled, ``Holding Financial Regulators Accountable for Diversity and Inclusion: Perspectives From the Offices of Minority and Women Inclusion.'' I now recognize myself for 4 minutes to give an opening statement. Today's hearing focus is on holding financial regulators accountable for diversity and inclusion perspectives from the Offices of Minority and Women Inclusion (OMWIs). Our country is facing three pandemics: the COVID-19 pandemic; the economic pandemic; and the fight for social justice pandemic. These challenges have reshaped our work and our personal relationships in unprecedented ways. Today's hearing is totally virtual, and I appreciate all of our witnesses and Members participating by Webex. I am hopeful we will be able to strike a balance between OMWI's historical context, and the demand for greater industry inclusiveness and transparency, as well as to highlight the accomplishments of OMWIs performance. This year, 2020, marks the 10th anniversary of the enactment of the Dodd-Frank Wall Street Reform and Consumer Protection Act. Through the leadership of Chairwoman Maxine Waters, members of the Democratic Caucus, and countless diversity and inclusion stakeholders, Section 342 of Dodd-Frank was devised to serve as a catalyst to enhance diversity and inclusion performance at the financial regulatory agencies and the entities they regulate. Prior to the enactment of Dodd-Frank, policymakers and financial services stakeholders lacked access to performance data to transparently review diversity practices and policies of regulated entities. And the financial crisis of 2008 disproportionately impacted low-income Americans and communities of color. Congress, recognizing the important role diverse communities play in the U.S. economy, took action to diversify the financial services sector to help prevent the abusive and discriminatory practices that helped caused the crisis from happening again. Throughout the 116th Congress, I, along with my colleagues, was reminded that all diversity and inclusion is a business imperative, it improves the bottom line, and is essential, and essential too, for closing the racial wealth gap. Our diversity and inclusion work has breathed new life into how financial institutions and the regulatory agencies evaluate, access, and expand inclusiveness. Dr. Chris Brummer's recent analysis highlights a persistent lack of racial diversity in senior roles at the regulatory agencies. Our work has pointed to systemic racism and the need for us to be intentional in our inclusiveness, contrary to President Trump's comments. Systemic racism is a national crisis that impedes the full inclusion of diverse communities in our economy. In June, Federal Reserve Chairman Jerome Powell acknowledged that structural discrimination exists in the United States economy today, and impedes the economic success of communities of color. Chair Powell also highlighted the Fed's requirement that asset managers and broker-dealers who contract with the Fed in the pandemic relief effort must meet diversity and inclusion performance requirements. Just as we have charged the banks and other financial institutions to discuss and share data regarding how they have improved the workplace and supplier diversity policies and practices, we are eager to hear from you regarding your agency's performance, because transparency and accountability are critical to achieving effective and sustainable performance. We recognize your limited authority, and have informed each of the agency directors that it is them that this committee will be holding first in line for accountabilities on diversity and inclusion performance. In closing, we are resolute and determined to see your agencies and regulated entities achieve both the letter and the spirit of Dodd-Frank. The success of our economy depends on the full inclusion of all communities. The Chair now recognizes the ranking member of the subcommittee, the gentlewoman from Missouri, and my friend, Congresswoman Wagner, for 5 minutes. Mrs. Wagner. Thank you, Madam Chairwoman. It is good to see you and most of our committee here today. I appreciate your holding this hearing, and I would like to thank all of the witnesses for testifying today. We look forward to hearing from each of you on the work that the Offices of Minority and Women Inclusion have been doing to successfully diversify the workforces of our financial regulators. Over the past year, this subcommittee has held multiple hearings on the benefits of a diverse workforce. Studies show that companies with diverse workforces perform better compared to their less-diverse competitors. Diverse firms prove to be more innovative than companies with less diversity. It is in a company's best interest to hire and develop a diverse workforce and create an inclusive work environment. Federal agencies, like the private sector, will realize many benefits from a diverse workforce. Diversity and inclusion, while related, are separate issues that must be addressed. Although a company or a Federal agency may be able to increase recruitment, it is equally as important to focus efforts on making sure the environment is inclusive for retention to fully realize the benefits of a diverse workforce. Studies continue to show that minorities and women tend to leave financial services firms at a higher rate than their White male counterparts. To improve the rate of retention, companies and Federal agencies must adjust their culture and promote the development of diverse talent. This requires a pronounced commitment from leadership and a specific action plan to increase inclusion. In order to be most effective, company policy changes should be implemented from the top down and have buy-in at all levels of management. When I speak of top-down policy changes being implemented, a prime example is mentioned in Ms. Cofield's testimony. She meets regularly with Acting Comptroller Brooks and the agency's executive committee and the senior management to ensure that the OCC fulfills its commitment to diversity and inclusion. It is buy-ins like this, at the senior level, that make a big difference. Whether it is an OMWI Director meeting regularly with an agency head and senior staff, or a chief diversity officer having constant communication with the CEO, that relationship fosters a strong commitment to successfully recruit, retain, and promote minorities and women. The benefits of a diverse workforce are well-established, and the private sector has developed a set of best practices to recruit and retain a diverse workforce and prioritize inclusion. Federal agencies would also benefit from implementing these strategies. Some of the best practices we have learned about in hearings this Congress, that increase retention rates and improve the inclusivity of a workplace, include providing financial literacy training, transparency regarding salaries, promotion opportunities, mentoring and sponsorship programs, employee resource groups, unconscious bias training, and flexible work hours for working mothers. Our goal today should be to identify the successful strategies for recruiting and retaining minorities and women, and explore how government agencies can better implement those strategies within their own structures. I look forward, Madam Chairwoman, to learning about the work that all of the OMWIs have been doing today, and I am proud of this committee for examining these important issues. Thank you, and I yield back, Madam Chairwoman. Chairwoman Beatty. Thank you very much, Ranking Member Wagner. The Chair now recognizes the Chair of the full Financial Services Committee, the gentlewoman from California, the author of Dodd-Frank Section 342, Chairwoman Waters. You are recognized for 5 minutes. Chairwoman Waters. Thank you very much, Chairwoman Beatty. Just as we held banks accountable at a February hearing, today we have assembled the Directors of the Offices of Minority and Women Inclusion, known as OMWIs, from the financial regulatory agencies to discuss their progress and challenges in fulfilling their diversity and inclusion oversight missions. Ten years ago, I authored the language in the Dodd-Frank Wall Street Reform and Consumer Protection Act that created the OMWIs to be champions and watchdogs in our financial services agencies for diversity and inclusion. On the 10th anniversary of Dodd-Frank, and with growing protests across the country calling for an end to systemic racism, this hearing is long overdue. I want to thank you and Mrs. Wagner for the work that you have been doing in giving oversight to the OMWIs. Chairwoman Beatty, ever since you were elected to office, you have been taking on this responsibility, and I am so appreciative to you for it. The financial services regulators play an important role in removing systemic racial and gender barriers and biases to ensure that the American economy is inclusive and accessible to all. I yield back the balance of my time. Chairwoman Beatty. Thank you so much, Chairwoman Waters. Today, we welcome the testimony of nine witnesses divided into two panels. Our first panel of OMWI Directors will focus on the banking regulators. Joyce Cofield is the Executive Director of the Office of Minority and Women Inclusion of the Office of the Comptroller of the Currency. Sheila Clark is the Director of the Office of Minority and Women Inclusion of the Board of Governors of the Federal Reserve System. Lacey Dingman is the Director of the Office of Minority and Women Inclusion of the Federal Reserve Bank of New York. Nikita Pearson is the Acting Director of the Office of Minority and Women Inclusion of the Federal Deposit Insurance Corporation. And Monica Davy is the Director of the Office of Minority and Women Inclusion of the National Credit Union Administration. Witnesses are reminded that their oral testimony will be limited to 5 minutes. A chime will go off at the end of your time, and I would ask that you respect the Members' and other witnesses' time by wrapping up your oral testimony. And without objection, your written statements will be made a part of the record. Ms. Cofield, you are now recognized for 5 minutes to give an oral presentation of your testimony. STATEMENT OF JOYCE COFIELD, EXECUTIVE DIRECTOR, OFFICE OF MINORITY AND WOMEN INCLUSION (OMWI), OFFICE OF THE COMPTROLLER OF THE CURRENCY (OCC) Ms. Cofield. Chairwoman Beatty, Ranking Member Wagner, and members of the subcommittee, I am Joyce Cofield, and I serve as the Executive Director of the Office of Minority and Women Inclusion at the Office of the Comptroller of the Currency (OCC). I am pleased to discuss OCC's commitment to diversity and inclusion within our workplace, our suppliers, and the Federal banking system. The OCC's OMWI was established in 2010 pursuant to Section 342 of the Dodd-Frank Act. I have served as the Executive Director since its inception. Acting Comptroller Brooks, our executive committee, and I share a commitment for promoting diversity and inclusion. I meet regularly with the Acting Comptroller, as I have with previous Comptrollers. The OCC is dedicated to maintaining a diverse workforce through a strategy that focuses on leadership commitment, recruitment strategies that provide a diverse workplace, building employee competency pipelines with retention strategies sensitive to employee differences, and a culture that respects, values, and seeks diversity. As the subcommittee has explored in previous hearings, successful diversity and inclusion begins with the tone at the top. Acting Comptroller Brooks has vigorously championed his commitment towards improving the impact of OCC's diversity programs and has engaged the executive committee on how to improve the diversity of candidates placed for hiring and promotion decisions. Additionally, we are excited about a recently-launched initiative, Project REACh, that convenes leaders from banking, civil rights, technology, and business organizations to execute projects that will reduce barriers to full and fair economic participation and expand access to credit and capital to minorities and underserved communities. To ensure that OCC hires and retains diverse management and staff, OMWI provides each business unit with detailed analyses of workforce trends twice a year to facilitate the integration of diversity and inclusion into business unit plans. These analyses include recruitment and hiring, promotions and separations, and employee development and retention information. To expand the diversity of our applicant pools, the OCC recruits at more than 200 colleges and universities, including Hispanic-Serving Institutions HSIs), Historically Black Colleges and Universities (HBCUs), and institutions with large female student populations. We also participate in minority professional organizations and actively support interns. This summer, we hosted more than 100 minority students from local high schools for a 6-week paid, virtual leadership internship. Despite limitations from the coronavirus, the OCC provided the interns with many positive, enriching experiences. The OCC provides a variety of education and developmental opportunities. OMWI supports these efforts by providing focused diversity and inclusion training, including unconscious bias courses for both managers and employees, and of course, on women in leadership. The agency recently added the Leadership Exploration and Development (LEAD) Program to build leadership competencies for aspiring leaders and managers. In the first cadre, completing this fall, there were 53 percent females, 18 percent Blacks, and 12 percent Hispanics. The OCC is also committed to the inclusion of minority- and women-owned businesses at all levels of our business activity. I am proud that over the last 10 years, greater than 30 percent of all OCC procurement contracts have gone to minority- and women-owned businesses. Working closely with our procurement colleagues, OMWI staff provide technical assistance, greater awareness, and facilitate matchmaking with potential contractors, and finally, OMWI's efforts including collecting data from the diversity policies and practices of the banks we supervise. In 2015, we joined in the publication of a policy for joint standards. This policy statement provides a framework for banks to complete self-assessments, and encourages disclosure to the OCC and to the public to increase awareness of the bank's commitment to diversity. To encourage banks to submit self-assessments, we have collaborated with the other agencies to sponsor outreach activity. This year, the banks will have until October to return their 2020 self-assessments. I thank you for the opportunity to appear before you today, and I look forward to your questions. [The prepared statement of Executive Director Cofield can be found on page 58 of the appendix] Chairwoman Beatty. Thank you. Ms. Clark, you are now recognized for 5 minutes to give an oral presentation on your testimony. STATEMENT OF SHEILA CLARK, DIRECTOR, OFFICE OF MINORITY AND WOMEN INCLUSION (OMWI), BOARD OF GOVERNORS OF THE FEDERAL RESERVE SYSTEM (FED) Ms. Clark. Thank you. Chairwoman Beatty, Ranking Member Wagner, members of the subcommittee, thank you for the opportunity to testify today on the important role of the Office of Minority and Women Inclusion at the Federal Reserve Board. The Board is deeply committed to an inclusive workplace and a diverse workforce, as well as to fostering diversity in our own procurement practices and those at the institutions we regulate. Diverse perspectives inspire the best ideas, lead to the best decisions, and advance the Federal Reserve's mission and service to the public. The board established its Office of Diversity and Inclusion (ODI) in January 2011 to promote diversity and inclusion throughout the Board, the System, and in the financial services industry. I work closely throughout the Board and the System with the other OMWI Directors at the 12 Reserve Banks, recognizing that the commitment of the Board on these important issues is shared by the banks and their leadership. ODI administers and directs the Board's equal employment opportunity compliance policies and programs, which include the Office of Minority and Women Inclusion (OMWI). The Board's OMWI, created pursuant to Section 342 of the Dodd-Frank Act, develops standards, procedures, and initiatives to ensure fair inclusion of minorities, women, and minority-owned and women- owned businesses in all activities of the Board, as well as developing standards for assessing the diversity policies and practices of regulated entities. The Board's OMWI submits an annual report to the Congress outlining its activities, successes, and challenges. I will highlight key areas of this report. The Board has made progress in increasing the level of diversity in senior leadership. In 2019, there were 19 appointments of official staff, of whom five were minority and six were women. Currently, there are six female Division Directors, one of whom is African American. Eight Division Directors are male, one of whom is Hispanic. In addition, there are three African Americans, one Hispanic, and three females who serve as Deputy Directors in their prospective divisions. ODI staff engages with division leaders to measure progress against the Board's diversity and inclusion standards, objectives, and actions. We will continue to address challenges with recruiting diverse candidates for major job functions such as financial analysts and economists, and strengthening the pipeline to senior staff levels. The Federal Reserve System continues to focus on increasing racial, ethnic, gender, and sectorial diversity among Reserve Bank and Branch Directors. These boards function more effectively when they are constituted in a manner that encourages a variety of diverse perspectives. In 2020, approximately 75 percent of Class C Directors, those who are appointed by the Board to represent the public, and 70 percent of Class B Directors, those elected by member banks who represent the public, are diverse in terms of race and ethnicity or gender. The Board has made significant progress in the inclusion of minority-owned and women-owned businesses in the Board's acquisition process. For example, 2019 contracts awarded to minority- and women-owned businesses increased 9 percent over 2018. This was due in part to outreach engagements that focused on forging partnerships with minority- and women-owned businesses and also creating a database of diverse suppliers and ensuring their capabilities to offer goods and services that meet the Board's needs. In addition, with respect to the Board's capital projects, we align minority- and women-owned businesses with prime contractors for subcontracting opportunities. The Board has engaged in a wide range of community outreach events to increase financial literacy and help students explore the field of economics. For example, we facilitate financial literacy activities aimed at minorities and women through the Board's Federal Reserve Education Outreach Program. Board staff economists will also participate in the American Economic Association Summer Program, which will be hosted by Howard University from 2021 to 2025. Additional details on the Board's outreach is discussed in our annual report. We continue to strongly encourage the institutions we regulate to provide information on their diversity policy practices and self-assessments. In the last 2 years, regulated entities slightly increased their submissions. However, we are not satisfied with the level of responsiveness from these entities. We continue to explore ways to facilitate greater participation, including through engagements with our agency colleagues and the regulated entities. We appreciate the subcommittee's interest in our work, and we look forward to working with you to continue to advance our shared objectives. I will be glad to answer any questions. [The prepared statement of Director Clark can be found on page 52 of the appendix.] Chairwoman Beatty. Thank you. Ms. Dingman, you are now recognized for 5 minutes to give an oral presentation on your testimony. Thank you. STATEMENT OF LACEY DINGMAN, DIRECTOR, OFFICE OF MINORITY AND WOMEN INCLUSION (OMWI), FEDERAL RESERVE BANK OF NEW YORK (FRBNY) Ms. Dingman. Chairwoman Beatty and Ranking Member Wagner, I am Lacey Dingman, Chief Human Resources Officer and OMWI Director at the New York Fed. My pronouns are she, her, and hers. Thank you for holding this hearing that marks a crucial anniversary of the OMWI provisions in the Dodd-Frank Act, and thank you for including the Federal Reserve Bank of New York. Systemic racism exists, persists, and continues to hinder economic advancement for too many Americans. At the New York Fed, we believe that economic equality is a critical component for social justice and an inclusive and strong economy. I am proud and empowered to be an OMWI Director at an institution that is dedicated to understanding and finding solutions to the inequality and inequity in our Federal Reserve district and in the economy at large. OMWI represents more than a corner of our organizational chart. It is instead a commitment to advancing women and minority communities by all employees that is infused throughout the culture of inclusion at the New York Fed. Where do we start? We start with our people, the more than 3,000 exemplary employees of the New York Fed. As of 2019, our recruitment efforts provided us the opportunity to add 41 percent of new hires who were women, and 50 percent of whom were minorities. We also recruited a diverse intern class, 58 percent of whom were minorities as well. We strive for diversity in our board of directors, which, as of 2019, consisted of 45 percent minorities and 33 percent females. And our leadership team of executive vice presidents currently includes 36 percent minorities and 45 percent females. We know that the needs of women and minorities are better served when decision-making includes them at the table, and we will continue our efforts to exemplify a leadership team that is representative of the population we serve. Beyond our talented employee base, we work to increase the number of women- and minority-owned firms that conduct business with the New York Fed. We have recently operationalized several of the facilities established by the Federal Reserve Board to support the U.S. economy in the wake of the COVID-19 pandemic. Aided by trade groups like the National Association of Securities Professionals, we are working to diversify our business and vendor relationships under these facilities and also in open-market operations that are unique to the New York Fed. I am excited to tell you that later this week, we will be announcing new counterparty and agent relationships that will include minority-, women-, and veteran-owned firms. Finally, we deploy considerable resources at the New York Fed when it comes to identifying economic inequities suffered by women and communities of color, and just as important, identifying opportunities to bridge these gaps. I am so proud of the work that my research and community outreach colleagues have brought to bear on the disparate impact of COVID on minority communities. This work has only increased in dedication and fervor since the pandemic struck. We have helped identify and support the Federal Reserve System's responses to workforce development needs and challenges during this crisis. And we have convened community development practitioners across a variety of issues to support efforts to identify solutions for the most vulnerable communities. Reflecting and advancing our commitment to diversity and inclusion, later this month the Congressional Black Caucus Foundation will air a segment on equitable, economic recovery, featuring our New York Fed President, John Williams, Atlanta Fed President, Raphael Bostic, and your colleagues, Representatives Alma Adams, Emanuel Cleaver, Gregory Meeks, and David Scott. What I have highlighted constitutes just a fraction of the progress the New York Fed, because of and inspired by the OMWI provisions in Dodd-Frank, has made in the area of women and minority inclusion over the past 10 years. While we can acknowledge our progress, we are not where we need to be. There is a long way to go. We are steadfast in our commitment to work for a more equitable economy and society for all, and we will redouble our efforts in pursuit of this essential mission. I am confident and determined that we have been provided with the impetus and tools to make a difference for those we serve in the community and to enhance the experience for all those who work at the New York Fed. Thank you for the opportunity to meet with you today. I welcome your questions. [The prepared statement of Director Dingman can be found on page 79 of the appendix.] Chairwoman Beatty. Thank you very much. Ms. Pearson, you are now recognized for 5 minutes to give an oral presentation on your testimony. STATEMENT OF NIKITA PEARSON, ACTING DIRECTOR, OFFICE OF MINORITY AND WOMEN INCLUSION (OMWI), FEDERAL DEPOSIT INSURANCE CORPORATION (FDIC) Ms. Pearson. Chairwoman Beatty, Ranking Member Wagner, and members of the subcommittee, thank you for the opportunity to testify. My name is Nikita Pearson, and 2 weeks ago, I became Acting Director of the Office of Minority and Women Inclusion at the FDIC. Before I discuss the important work of this office, I would like to explain why this is not just another job for me. As a young Black girl growing up in rural Georgia, I often went with my great aunt and uncle to their night job--cleaning banks. When I was older, I vividly remember going with my mother to one of those same banks and watching tears roll down her face as the loan officer disrespectfully denied her loan application. Even as a child, I knew what I was witnessing was wrong. The same bank that trusted my family with the keys to their bank would not lend to my mother, or at least deny the loan with dignity. This is just one experience that came to mind when FDIC recruiters came to Savannah State University, a Historically Black University, and spoke to my accounting class about the mission of the FDIC. As an FDIC examiner, I would have the opportunity to influence policies that will help people like my mom. Now, as a 22-year veteran of the agency, with 17 years in the examination workforce, I understand the progress the FDIC has made on diversity and inclusion as well as the challenges we still face. Upon Chairman McWilliams' arrival in 2018, she made her values and expectations clear. We will not tolerate discrimination. We will ensure the banking system we supervise is safe and inclusive. And we will recruit, retain and advance a diverse workforce that is a reflection of the communities we serve. With these goals in mind, we have implemented several initiatives to advance diversity and inclusion in our workforce, our business activities, and the banks we regulate. While my written statement provides greater detail, there are several initiatives that we have recently taken that I would like to highlight. We have placed special emphasis on our largest group of employees--commission bank examiners--who make up about 50 percent of our workforce and occupy a significant number of leadership positions across the agency. To promote diversity at the FDIC, we must focus on our examiners. Our ability to attract and retain a diverse examiner workforce is affected by a number of factors: the amount of travel; our field office structure; and the impact of low turnover on prospects for career advancement. I have seen all of these challenges firsthand. The FDIC has taken steps to address all of these issues by reforming our examiner hiring and creating an executive-level task force to improve diversity and inclusion. Mandatory examiner training is now more efficient and incorporates virtual learning. We have targeted recruiting outreach to Minority-Serving Institutions (MSIs), like HBCUs, to build a more-diverse pipeline. We are using technology to cut the amount of time examiners are on the road and away from their families. We are expanding mentoring and career development opportunities. We have improved workplace benefits by adding paid parental leave and a pilot student loan repayment program. These initiatives have proven successful. During the chairman's tenure, approximately 33 percent of our examiner hires have been minorities, reversing a decades' long trend and exceeding our current representation rate. The agency has also increased diversity across management- level positions, and Chairman McWilliams' senior leadership team is diverse. Beyond the workforce, we have also diversified our supply chain, to provide opportunities for minority- and women-owned businesses and law firms. In 2019, the FDIC awarded 31 percent of all new awards to minority- and women-owned businesses, and we paid nearly $11 million to minority- and women-owned law firms. We have also promoted diversity and inclusion across the financial services industry. We are encouraging FDIC's supervised banks to report on their diversity, and we have taken numerous steps to make it easier for banks to file their annual diversity reports. We are sharing our findings from the self-assessment on our website, and we have promoted best practices related to diversity and inclusion. The FDIC has made good progress in fostering diversity and inclusion in these and other areas, including support for Minority Depository Institutions (MDIs) and efforts to promote financial inclusion. We also know that our work is far from complete. Chair McWilliams is deeply committed to these efforts, and I am honored to serve the FDIC as her OMWI Director at this critical time in history. Thank you again for the opportunity to testify. I look forward to your questions. [The prepared statement of Acting Director Pearson can be found on page 102 of the appendix.] Chairwoman Beatty. Thank you very much. Ms. Davy, you are now recognized for 5 minutes to give an oral presentation on your testimony. STATEMENT OF MONICA DAVY, DIRECTOR, OFFICE OF MINORITY AND WOMEN INCLUSION (OMWI), NATIONAL CREDIT UNION ADMINISTRATION (NCUA) Ms. Davy. Good afternoon, Chairwoman Beatty, Ranking Member Wagner, Chairwoman Waters, Ranking Member McHenry, and members of the subcommittee. Thank you so much for this opportunity. I am looking forward to sharing with you our efforts to ensure that NCUA remains an agency where diversity, equity, and inclusion, often referred to as DEI, are part of who we are and how we do business. The Federal Credit Union Act designates the NCUA Chairman as the spokesperson for the NCUA board and as the agency's representative in all official relations with other branches of government. I am here today in my official capacity as the NCUA's OMWI Director to testify on the agency's policy. Section 342 of the Dodd-Frank Act has been a catalyst for growth and change in the diversity, equity, and inclusion space at the NCUA. We are proud of the progress we have made over the last decade. However, this work takes long-term dedication and commitment. The NCUA is fortunate to have a succession of leaders who are passionate about DEI. Our current Chairman and board members are not just individually committed to this work but are collectively strong and unwavering in their support for these principles. Each of you have a copy of the 2019 OMWI report to Congress. Today, I would like to highlight just three key messages. First, the NCUA is committed to promoting diversity, equity, and inclusion within the credit union system. Second, the NCUA is taking concrete steps to improve key indicators of DEI within the credit union system. Third, the NCUA believes a diverse workforce and inclusive work environment and a diverse supply chain make good business sense, and we are equally committed to all three. Now, on that first point about our commitment to promoting DEI within the credit union system, let me highlight just a few of the things that we have done. Last year, the NCUA hosted its first annual DEI summit. It was the first event of its kind for the industry and attracted more than 150 attendees. The summit's goals were to promote the value of DEI in credit unions, provide an opportunity for credit unions to share best practices, and to offer attendees a forum to discuss solutions to challenges. Interest in DEI has significantly grown following the summit. In fact, afterwards, industry leaders came together with the NCUA to form the credit union DEI collective. This collective now serves as a resource to the industry on all things related to DEI. On my second point, let me highlight some of the concrete steps we are taking to improve DEI metrics. Following that 2019 summit, we saw a significant increase in voluntary self- assessments submitted. Although we want those numbers to improve, we have shown steady increases every year, which is promising. To help ensure even greater participation, our Board voted unanimously in July of this year to explore ways to incentivize participation. For example, the NCUA is considering the viability of reducing the operating fees charged to credit unions that submit their diversity self-assessments. We are serving credit unions now on that idea, and we hope that Congress will support the agency in this effort. My final point is on diversity and inclusion within the NCUA. Importantly, we are seeing improvements in diversity within our leadership pipeline. For example, over the past 5 years, racial and ethnic diversity in our management-level staff, those in Grades 13 through 15, has increased by more than 5 percentage points. During the same period, racial and ethnic diversity among our senior staff positions has increased by almost 12 percentage points. At the end of 2019, 20 percent of NCUA's workforce belonged to one of our six employee resource groups, which support our diverse employees and create a strong sense of belonging within the agency. It is also worth noting that we are committed to continuous improvement with respect to supplier diversity. The agency awarded more than 40 percent of our total contract dollars to minority- or women-owned businesses for the past 2 years. I will also note that our awards to minority-owned businesses have improved by 15.9 percentage points over the last 5 years. In closing, the NCUA is committed to advancing diversity, equity, and inclusion within the agency, the credit union system, and the broader financial services sector. I look forward to answering any questions you may have for me. Thank you. [The prepared statement of Director Davy can be found on page 75 of the appendix.] Chairwoman Beatty. Thank you, and thank you to all of our witnesses. I now recognize myself for 5 minutes for questions. The first questions will go to Ms. Clark and Ms. Pearson, and then, Ms. Davy and Ms. Cofield. Ms. Clark and Ms. Pearson, why do you believe your regulated entities have failed to submit self-assessments? Ms. Clark. As we have been really providing an opportunity for the institutions to do just that, we find that in several instances at first, institutions were not sure of what information they needed to submit. But through the years, we have been able to clarify and work with them on those types of information that would be very helpful and productive in addressing issues within the financial services industry. It has been slow, but we have seen, even this year, that out of the major financial institutions, more than 50 percent of them have submitted assessments this year, which have been significant in addressing some of the areas that we have been focusing on, like workforce, and the supplier diversity procurement processes. Chairwoman Beatty. Okay, thank you. I am going to go to Ms. Pearson. I have several questions, so I hate to cut people off, but I really enjoyed your answer. Ms. Pearson, and then Ms. Davy, and Ms. Cofield, you have had the highest level of responses to the self-assessment requests but fell short of the goal. Should these assessment processes be mandatory for regulated entities? Ms. Davy, Ms. Cofield, do you want to take that last, and then we will come back to you, Ms. Pearson? We are on a timer. Are you with me, Ms. Davy, Ms. Cofield? Ms. Davy. Hi, thank you so much for the question. The NCUA would be willing to consider and provide administrative assistance to Congress if they, in fact, make the self- assessments mandatory. Right now, our agency has taken the position, our general counsel's office, that they are not mandatory. Chairwoman Beatty. Okay. Does anyone else want to comment on that? Okay. Let me go to the next question. Business diversity is a top priority for me. Ms. Dingman, can you briefly provide an update on your business diversity efforts? Ms. Dingman. Yes. Thank you for that question, Chairwoman Beatty. We have been working extensively to build more relationships with the minority-, women-, and veteran-owned businesses community, especially within the Second District. As I mentioned in my oral statement, one of the things that we are most proud of is the recent work that we have done with the National Association of Securities Professionals, and later this week, we will be announcing additional counterparty relationships, as well as vendor relationships with minority-, women-, and veteran-owned businesses. This is an ongoing effort and one that we have to continue to go after because we realize how important it is as a business imperative. Chairwoman Beatty. Thank you. To all of the witnesses, are you familiar with the letter that came from the OMB Director, Russell Vought, where he made reference to this letter? And I don't know if you can see it, but I would like to enter it into the record. And without objection, it is so ordered. Do you believe in any way, through any of your training for diversity and inclusion that you have stated, or believe, that all White people contribute to racism or benefit from racism as he has said in this letter, where they are asking for us to stop all training? That can be a yes or a no, and we will just go right down the panel. Ms. Clark, Ms. Pearson, Ms. Davy, you know who you are. It is yes or no, please. Ms. Cofield. This is Joyce Cofield. We absolutely do not have training that in any way contributes to divisive language like that. Chairwoman Beatty. Thank you, Ms. Cofield. Ms. Pearson, Ms. Davy, Ms. Cofield--we heard from Joyce Cofield. I assume you do it. Ms. Clark. This is Ms. Clark. I would say at the Federal Reserve, we in no way have any training that precludes that all White people are-- Chairwoman Beatty. Thank you. Ms. Dingman? Ms. Dingman. At the Federal Reserve Board, no, we do not have divisive language in our training. Chairwoman Beatty. Okay. Anyone else, yes or no? Ms. Pearson. This is Nikita Pearson with the FDIC. Our training does not include that. Our purpose in our training is to educate, and not to alienate anyone. Chairwoman Beatty. Thank you so much. My time is up, and I yield back. I will now go to our ranking member, Congresswoman Wagner, for 5 minutes of questions. Mrs. Wagner. Thank you, Madam Chairwoman. Ms. Cofield, you have served as Executive Director of the OCC's OMWI since the office was established in 2010. I would love to hear from you what have been the most significant challenges that you and your office have faced with respect to recruiting and retaining women and minorities? Ms. Cofield. Thank you. Similar to the FDIC statements earlier, examiners are our largest population at OCC, and maintaining a firm pipeline of diverse candidates and diverse employees within our examiner ranks is our biggest challenge. From the standpoint of examination, it really is a very long training time period, and, I think, distracting to new people as they think about a career. So, we spend a lot of time in terms of marketing the examiner role at the OCC and the kinds of work that gets involved in it. But it becomes difficult, I think, based on travel and based on the amount of time that needs to be invested into doing their job, that others can see themselves in that role. In addition, the training time period is very long. It takes 5 years at the OCC to get to commissionship. So, you have to really build an incentive around what is possible in this career, and that has been our most challenging-- Mrs. Wagner. And let me just ask you--wow, 5 years--how do you address those challenges, and are there any new challenges that you are facing right now? Ms. Cofield. We have been trying to pay attention to this a lot over the years. One of the areas that helps us a lot is our employee network group that offers up opportunities for their constituents to not only get support relative to being knowledgeable of where opportunities exist in both promotions and new job opportunities, but basic developmental opportunities within the organization as well. But the active support structures relative to mentoring and coaching each other and keeping each other informed in terms of activities in the agency that would be important to them in their careers. They do mock interviews, for example, with each other, to support each other. Mrs. Wagner. Let me ask you this. Ms. Cofield, I know that in July, Acting Comptroller Brooks announced Project REACh with the goal of expanding financial access by reducing the number of people excluded from the mainstream banking system due to their credit score. Access to America's Main Street banking system is very, very important to me, with millions of Americans still unbanked and underbanked. How will Project REACh specifically help them? Ms. Cofield. We are focusing on convening players here relative to the banking world, leadership relative to civil rights, and our community activist groups, technology organizations, businesses sort of generally, in terms of looking at and trying to identify the barriers that get in play, relative to fair, full participation in our economy. And again, the major piece here is focusing around resolution. It is looking at 3 months' to 6 months' of activity that can be organized to make a difference relative to that process. So again, the main issue is, it is not philanthropic; it is really resolution-oriented. Mrs. Wagner. Thank you. And Ms. Dingman, in your testimony you mentioned the New York Fed's ten resource networks. Are these similar to an employee resource group, and could you explain the differences in these ten resource networks and how they are proving to be effective at increasing the rate of retention for women and minorities within the New York Fed, please? Ms. Dingman. Thank you so much for that question, Representative Wagner. The employee research networks are, yes, very much the same as what you would expect in the Federal space. We have ten of them, as you highlight. They have been active so much so that we have 1,500 employees who participate. That is over half of our organization. They help bring about a variety of programs, and last year alone, we had over 50 programs that helped with building inclusion within the organization and also spotlighted a series of issues that were affecting those particular communities. So, we see them as integral to our business. Mrs. Wagner. That is terrific. I have to tell you that I think these ten resource networks are something that we are seeing both in the private and certainly in our Federal financial regulator system, and it is something that is very positive. I have run out of time, and I thank you all again for your interest and testimony today. Madam Chairwoman, I yield back. Chairwoman Beatty. Thank you, Madam Ranking Member. The Chair now recognizes the distinguished Chair of the full Financial Services Committee, the gentlewoman from California, Chairwoman Maxine Waters. Chairwoman Waters. Thank you very much, Chairwoman Beatty. I would like to direct my first question to Ms. Pearson, with the FDIC. When you give us the stats on your improvement, for example in the hiring of minorities and women, I would like to know, can you break that down to tell us how many African Americans, how many Asians, how many Latinx? Do you break that down, and could you tell us that if we sought that information from you? Ms. Pearson. The short answer is, yes, we do break that down, and we can get that information. I do not have all of the details here with me as far as the new hiring. I do have that 33 percent have been minorities. And if you look at our total workforce today, 30 percent of our workforce are minorities, and that is about a--we have increased that representation rate-- Chairwoman Waters. Excuse me. I am interested in knowing exactly how many African Americans, how many Asians, all of those in the protected classes. I would like a breakdown. Do you have that information? Ms. Pearson. I have some of that here with me, and I would be happy to get the rest to you. Our workforceis 17 percent Black, 4 percent Latinx, and 45 percent women, and some of the other groups--I would be happy to make sure that we get that information to you, Chairwoman. Chairwoman Waters. Thank you. And when you speak about women, do you have a breakdown of the protected classes among that group--women? Ms. Pearson. I do not have that with me, but I will be happy to make sure we get that to you. Chairwoman Waters. Thank you very much. I want to ask you about another aspect of OMWIs. I am very appreciative for the information on hiring, but I haven't heard a lot of information about contracting. Perhaps, I will go to the Fed. Ms. Clark, can you give me an example of the kind of contracts that have gone to minorities and women? Ms. Clark. Thank you, Chairwoman Waters. Various contracts have gone to minority- and women-owned businesses. Right now, the majority of our contracts are in capital projects, and so we have done a robust outreach to encourage minority-owned businesses particularly to have meetings and connect with prime contractors around the capital projects that we currently have. We have major contracts on the professional side of services that we are acquiring, and in that regard, most of the contractors are minority- and women-owned businesses-- Chairwoman Waters. I would like to get a breakdown and identification of the kinds of contracts that you have been able to assist at the Fed. I just have no idea whether, again, you are referring to your capital possibilities or contracts there, but I would like to know all of the areas in which you have minorities who are getting contracts. And you can get that information to us later on. Ms. Clark. I would be happy to provide that. Chairwoman Waters. Has my time expired? No? Okay. Chairwoman Beatty. You are good, Madam Chairwoman. Chairwoman Waters. Okay, thank you. Back to the FDIC, I have always been concerned about what happens with small banks in particular. It seems to me that there have been increasingly, over the years, a number of small banks that have failed, and they have been taken over by the FDIC. Have any of those banks been acquired by minorities at the FDIC? Ms. Pearson? Ms. Pearson. I do not have the breakdown of the specific acquisition information, but what I can tell you is that if there is a small institution, particularly if it is a Minority Depository Institution, that we first, based on our policy statement, seek to find bidders who are also Minority Depository Institutions before we open it up to the bigger process. Chairwoman Waters. Have you been successful in any acquisitions by minorities of failed banks, when you are putting them back on the market? Ms. Pearson. Yes, we have been successful, and I will be happy to get you the details if you would like them. Chairwoman Waters. Thank you very much. I would appreciate that. And if I still have time, to Ms. Cofield, at the Comptroller of the Currency, can you give me some information about contracting? What kind of contracts have you been able to assist minorities with? Ms. Cofield. Across-the-board generally, but very high relative to IT, relative--60 percent of our contracting business is in the IT arena, and we have been very successful with minority contractors in the NACE code. Chairwoman Waters. Thank you very much, and I would like to get that information from you to help understand exactly what businesses have been successful, and what we can do to do outreach to other businesses who perhaps would be eligible for other kinds of contracts, who may not be responding to requests for proposal in any way. With that, I yield back the balance of my time, Madam Chairwoman. Thank you very much. Chairwoman Beatty. Thank you very much. The Chair now recognizes the distinguished gentleman from Oklahoma, Congressman Lucas, for 5 minutes. Mr. Lucas. Thank you, Madam Chairwoman, for holding this hearing today on how we can achieve a more diverse workforce in the banking and financial services sector. One of the big challenges, if not the most major challenge, in the financial services industry is finding diverse, qualified applicants. So, I would like to put this question to the entire panel: What financial literacy and education initiatives are your respective organizations involved in to illustrate to students the potential careers in the financial sector so that they can prepare themselves for the opportunities that exist? Ms. Cofield. This is Joyce Cofield at the OCC. It became very clear that preparing students even at the college level was difficult in terms of starting to advance financial literacy information. So, 2 years ago, we began an internship program in our local high schools here in the City of Washington. That program is in the second year. This year, we had 100 students who participated in that, and part of that experience is specifically oriented around financial literacy. Mr. Lucas. Anyone else? Ms. Clark. This is Sheila Clark from the Federal Reserve Board. We have several programs that are devoted to encouraging and educating and providing information on the kind of jobs that we have had. We work very closely with a lot of the HBCUs and the HSIs. We also participate in an initiative that was started in Chicago, which is called the Pipeline Initiative, which is done with major banking and financial services companies, to basically establish relationships through mentoring and coaching for college students who are interested in finance and bringing them into the organizations to do rotation assignments, and to also do some internships. And we monitor that very closely and we stay engaged with those students. We participate in the American Economics Association summer program, which I mentioned previously, in order to not only encourage students to stay in the economic field, but also to provide them support in advancing their education. Ms. Davy. This is Monica Davy with the National Credit Union Administration. Like the other agencies have mentioned, we have three different types of intern programs. One is the high school program that we participated in with OCC this year. We also have a Pathways Intern Program, as well as a Contract Intern Program that focuses on bringing minorities into the agency. With all of those interns who come in, we make sure that we provide financial inclusion as part of their education. We also have on our website, My Credit Union. It provides a ton of financial inclusion education geared specifically to children. Also, we participate with the African American Credit Union Coalition at their conference every year, where they actually have a financial inclusion fair where students are brought through, given jobs, given a budget, and they actually learn how to spend money on different things like paying bills. Thank you. Ms. Dingman. Representative Lucas, this is Lacey Dingman from the Federal Reserve Bank of New York. In addition to the internship programs that many of my colleagues have mentioned, we also have a robust financial literacy program that our communications and outreach team does. And last year, we reached thousands of students, as well as educators, through our economic pedagogy program, as well as through our comic book series. And we find financial literacy is very important to the Second District here in New York. Ms. Pearson. Congressman Lucas, I want to thank you very much for tying those two together, recruitment and financial literacy. I remember when I started at Savannah State University, walking down the commons area, and the first thing I saw was a bunch of different credit card companies trying to reel me in. So, when our recruiters go to the different universities, the one thing we do in a purposeful and intentional effort is we don't just tell them about the jobs we have, we talk about our services. We have resume writing. We talk about financial literacy. And we really make sure that we prepare--we do mock interviews--we prepare the students so they can be successful when they compete. Mr. Lucas. The reason I bring that up is, of course, as we create opportunities for people to live up to their potential, they have to know that those opportunities exist, and that is why these programs are so critical. And with that, Madam Chairwoman, my time has expired, and I yield back. Chairwoman Beatty. Thank you very much. Now, it is my honor to go to the distinguished gentleman from Missouri, Congressman Clay. Mr. Clay. Thank you so much, Madam Chairwoman. Let me also thank you and my friend and neighbor, Ranking Member Wagner, for conducting this hearing today. I think it is so important that we examine this subject. Dr. Chris Brummer's recent report entitled, ``What do the data reveal about (the absence of Black) financial regulators,'' found a critical lack of Black people among appointees and senior policy staff at the financial regulatory agencies. According to the analysis, only 10 of 375--79 appointees have been Black. Only 5 of 120 total senior policy staff positions are currently held by African Americans at the agency. The report concluded that when Black people are excluded from these higher posts in the financial regulatory agency, our Black voices are muted and do not have a say in the outcomes that affect their ability to be fully included in the economy. These two questions are to all of the panelists. With a lack of diversity in these senior levels, what else do OMWIs do to ensure that minority communities are not overlooked when their agencies consider new rules and regulations? And what measures do your offices take to review diversity within promoting and hiring senior staff? So, two questions. What else do you all do, and then, how do you all impact hiring and the promoting of senior staff? We can start with Ms. Davy, and go down the line. Ms. Davy. Sure. Thank you so much for that question. Let me first say that we are proud at the NCUA to have Chairman Hood, who is the first African-American head of a banking regulatory agency. And he is extremely committed to making sure that we examine our processes, our policies, and our systems to remove any barriers that exist for African Americans to proceed through the career pipeline. We are extremely committed to making sure that we have mentoring. Any employee at NCUA who asks for a mentor, no matter what their grade is, we make sure that employee has a mentor. We are looking at our examiner series, because, again, 67 percent of our workforce are examiners. So if African Americans or any other minority group or women are not proceeding through that career pipeline, then we are not going to achieve the diversity results that we want. Within the past 2 years, we have worked with the Office of Personnel Management (OPM) to really look at our examiner series and look at how employees are able to process through. We have looked at the exam that examiners have to take to go from grade 11 to grade 12, to make sure that if there are any barriers there that are not completely visible to us, that we remove them and address them. And I am proud of that work that we have done. We are also just making sure-- Mr. Clay. Okay. Ms. Davy, let thank you now, so I can get to the rest of the panelists. Ms. Davy. Thank you. Mr. Clay. Thank you. Ms. Pearson, how do we overcome the challenges of hiring and promoting? Ms. Pearson. At the FDIC, we first engaged a hiring manager, and we have frank conversations about what the needs are, and then OMWI, along with our HR office--we also partner with how we advertise. When we go out for recruiting events, we don't just talk about marketing entry level positions; we also now talk about our higher-level positions that will be available. In addition to that, we are in the process of editing our merit promotion process, and so with that policy, OMWI is involved in looking in that--with that policy to make sure we don't put any unintended barriers into place. We also have some new corporate-wide succession planning that we are working on. We have a new leadership development program where we identify our higher-performing people to pull them into that program. We also have a special assistant program where individuals who may not have had an opportunity to work with chairman office level folks, that they have that exposure and that awareness. And then, we are also taking the time to look at our processes, evaluate them, and identify and eliminate any barriers that we have, and that way we can make sure that our senior leadership team is diverse and inclusive and represents the communities that we serve. Mr. Clay. Thank you, Ms. Pearson. Ms. Dingman, can you weigh in on the question? Ms. Dingman. Like my colleagues, we also have very similar processes in place. We also utilize seven different search firms through our diversity outreach efforts, and many of them are minority-, and women-, and veteran-owned businesses. In addition, we also ensure that, through our recruitment efforts, we make sure that throughout each part of the process we remove as much unconscious bias as possible through a rigorous set of processes and programs that we have. And, overall, I feel like we are very much doing our part to try and raise the awareness so that hiring managers are thinking about diverse candidates throughout the entire process. Mr. Clay. Thank you for your response. Chairwoman Beatty. Thank you. The gentleman's time is up. Mr. Clay. My time is up. Thank you, Madam Chairwoman. Chairwoman Beatty. Thank you. The Chair now recognizes the distinguished gentleman from Ohio, Congressman Gonzalez, for 5 minutes. Mr. Gonzalez of Ohio. Thank you, Chairwoman Beatty. It's good to see you, as always. And thank you everybody for being here today for this important hearing. Ms. Pearson, I want to start with you for a couple of questions. I was struck by your personal stories. A little bit of background on me, before I did this job, I was a professional football player in a prior life, and you sort of described growing up poor in the South, as a Black woman, and how difficult that journey can be. But you talk about how your work experience has really helped you sort of, not just professionally, but in terms of sort of overcoming many of these barriers. When you described that, it resonates with me, because you sort of describe a lot of my teammates. Now, they were men, but similar, growing up poor, Black, and in the South. My question is--and maybe this is beyond the scope of this committee even, but how do we get more people to travel the distance that you did, the professional distance to go from very difficult circumstances to where we can overcome barriers and really just power through some of these incredibly difficult obstacles that we have in our society today? I would love to just hear your perspective on that. Ms. Pearson. Thank you. The first thing is to be purposeful and intentional. There are more Nikitas out there in the world, probably a lot better than I am, so, be purposeful and intentioned. Go to Historically Black Colleges. Go to other Minority-Serving Institutions and recruit them and let them be prepared to be successful. Once you get these individuals on board, like myself, make us feel included. And, when I say make us feel included, that we have opportunities, that we have opportunities to engage, as far as like with employee resource groups, no matter where you are particularly located. At the FDIC, I have been in our mentoring program. I was in our Executive Potential Program. The FDIC paid for graduate school for banking. I went to Harvard for the senior managers of governors. So really, having that career development, I had both formal and informal mentors at the FDIC. And then there were a number of different career paths for where I wanted to go. So not only was there recruitment where-- my recruiters who recruited me from Savannah State didn't just stop once I came on board. They called me regularly. They checked in on me to see how I was doing. When I got on the job, I had a coach assigned to me who helped me with my commissioning process. I had career development opportunities. And then, they gave me the opportunity to do the work that I am doing now. I go back to Savannah State University when I can to do recruiting and to identify others and share my different perspective that may be valuable in saying, this may look like that to you, but that is a rising star right there, and I can see it because I was that person. Mr. Gonzalez of Ohio. That is really powerful. Thank you for sharing that. One of the issues we encountered throughout the pandemic, and continue to encounter is getting capital into the hands of small businesses, in particular, minority-owned small businesses. Can you just share your perspective on how minority-owned businesses were able to access capital from financial institutions, and, also, what we could have done better? I am just trying to understand. We made some progress, but what did the stars do, and how can we sort of pass those learnings on to the rest of the financial community? Ms. Pearson. Congressman, I just want to make sure that I understand your question. Your question is focused on getting capital into the hands of small businesses, minority-owned businesses? Mr. Gonzalez of Ohio. Yes. Minority-owned small businesses, yes, ma'am. Ms. Pearson. Yes. Okay. One of the first things is developing a relationship, going in, getting to know your bank--at the FDIC, we not only have a Community Bank Advisory Committee, we established a Minority Depository Institution Subcommittee. And the reason that I bring that up is because Minority Depository Institutions serve their communities, not just with the big loans, but they are probably the biggest lender, or one of the big lenders for small business loans and minority-owned communities. They know their communities. And so, our support has been: How can we work more closely with institutions like Minority Depository Institutions to help serve their communities? Mr. Gonzalez of Ohio. Great. And I see I only have 20 seconds left, so I will yield back. But thank you, Madam Chairwoman, and thank you, Ms. Pearson, for your responses. Chairwoman Beatty. Thank you very much. The Chair now recognizes the distinguished gentleman from Texas, Congressman Green, who is also the Chair of our Oversight and Investigations Subcommittee. Mr. Green. Chairwoman Beatty, thank you for hosting the hearing today, and I thank the ranking member as well. And I especially want to thank Chairwoman Waters of the Full Committee. And I do this because, without question, reservation, hesitation, I have to say this hearing is long overdue, but it is timely. It is timely in the sense that on September 5th, I have intelligence indicating that President Trump has banned diversity training, and he seems to be calling it anti- American. He seems to be saying that such training only fosters resentment in the workplace. This is pretty strong language, given that we know the role of the OMWIs is to create forums where employees can have honest, candid, courageous, and safe conversations about the impacts of invidious discrimination in their personal and their work experiences. This causes me a good deal of concern, so let me just ask you, Ms. Pearson, to quickly tell me, do you provide such training at your agency? And can you just give me some indication as to what the benefits of this training are as it relates to your staff? Ms. Pearson. We do provide training on diversity and inclusion, and like I said earlier, our purpose in our training is to educate and not to alienate. We have to meet people where they are. People bring different views and perspectives, and when we meet together where we are, then we move forward, and we move forward together. That means that sometimes the conversations are a little uncomfortable, but we learn and we grow and we move forward. And the feedback that we have received from employees is that they appreciate the training that we have. They appreciate the opportunity to share their stories. Other folks appreciate the opportunity to hear different perspectives, and we all feel that this is a good thing for us. Mr. Green. Now, let me just quickly talk to all of the members of the panel, because, ordinarily, I would simply have you raise your hands, but given the environment we are in, let me ask you, Ms. Cofield, quickly, do you believe that this is the American thing to do, that this kind of training is appropriate for your workplace? And can you give me a simple yes or no? Ms. Cofield. I think it is quite appropriate, yes. Mr. Green. Okay. Ms. Clark? Ms. Clark. Yes. I also feel that it is quite appropriate. Mr. Green. Ms. Dingman? Ms. Dingman. Yes. I agree as well. Mr. Green. Ms. Davy? Ms. Davy. Yes. I agree as well. Mr. Green. Okay. I also would want to call this to the attention of my colleagues. This is evidence of why we need H.R. 8160, the bill that is styled, ``Promoting Diversity and Inclusion in Banking.'' This is important because we have evidence now that a President will do what he can to thwart the efforts of the OMWIs, something that has been the law for many years now. Dodd-Frank brought it into being under the leadership of the Honorable Maxine Waters. This kind of effort to thwart what we are trying to do, which is Constitutional, which is American, should not be allowed, and this bill would actually require the regulators to examine financial diversity and inclusion. I am actually saddened by what the President has done, but it is evidence of what must be done. So, I am going to beg my colleagues to please examine this bill, H.R. 8160, because, clearly, if we don't have this enacted into law, this notion that we can at least do what the Constitution says we should do by virtue of many sections of it--I won't go into them right now--but that is to try to become an America where everybody is treated equally--equality under the law. I am very much disturbed by what the President has done. Now, let me ask one additional question. I have, in the past, talked about how some 70 percent of the executive level senior positions at certain banks are held by men, some 70 percent, which means that obviously, about 30 percent of the positions are held by women. In a country where more than 50 percent of the people are women, it just seems to me that this is further evidence of the need for the OMWIs. Let me just ask each of you again to tell me quickly, with the few seconds that I have left, about your belief in terms of what women bring to the workplace. Do women bring value to the workplace such that we ought to have them give us their opinions by way of being a part of the workforce? Ms. Cofield? Ms. Cofield. Yes. Mr. Green. Ms. Clark? Ms. Clark. Most definitely. Mr. Green. Ms. Dingman? Ms. Dingman. Definitely. Mr. Green. Ms. Pearson? Ms. Pearson. Absolutely. Mr. Green. Ms. Davy? Ms. Davy. Yes. Mr. Green. Thank you. I yield back. Chairwoman Beatty. Thank you, Congressman Green. The Chair now recognizes the distinguished gentleman from Wisconsin, Congressman Steil. Mr. Steil. Thank you very much, Madam Chairwoman. I appreciate you holding today's hearing, and I appreciate all of our panelists for being on to discuss what is a really important topic, how do we create a more perfect union and get the inclusion and make sure that everyone has a seat at the table. I had the opportunity to read some of the written testimony, and I wanted to ask you, Ms. Pearson, in particular, we hear a lot about the difficulty on the recruiting side of getting underrepresented minorities at the table, and I wanted to just dive in with you on some of the things that your organization is doing, in particular as it relates to the mentorship side of this. We talk a lot about the need to make sure underrepresented minorities, women, have that network that they can rely on to able to get that seat at the table, and what have you been doing in particular as it relates to the internal process of the mentorship program of some of these groups? Ms. Pearson. Yes. Thank you for that question. At the FDIC, we have a variety of different ways, both formal and informal, for those mentoring opportunities, so I will first start with the informal. I talked about how my recruiter who recruited me out of college still served as an informal mentor, calling me, checking in on me, and making sure I was progressing. On the formal side, the FDIC also has a variety of different ways. If you are a staff level employee, you can be involved in our mentoring program, where you are assigned to a more senior leader, and you develop a leadership plan. In addition to that, we also have a specific plan for leaders. We have our leadership mentoring plan where our managers can be partnered with more senior managers for their development. If you have an interest in becoming a leader, we also have a program for emerging leaders, where you can receive coaching. In addition to that, we are now focused on some of our more senior leadership opportunities, where we can take individuals that we identify who are high-performing and partner them with specific assignments and higher levels that they may not normally get an opportunity to be exposed to, because that awareness, having representation, all of those things help contribute to the success factors, and it did for me. Mr. Steil. Thank you very much, Ms. Pearson. In the limited time I have here, I am going to ask Ms. Cofield and Ms. Clark, in that order, we have heard a lot about some of the, what I will call a little bit, 50,000 feet, discussing some of the strategies. I would love for each of you, if you can, just to take a moment to talk about a specific story where this has been impactful. I think sometimes when we personalize this and we talk about this as an individual, it helps some of us on the committee and those watching better understand the work that is being done. So if you have a story on that, Ms. Cofield, I would love to hear how that has played out in a practical way for an individual who has benefited by some of the strategies that you have employed at the OCC. Ms. Cofield. Okay. I can think of many cases, but we particularly, in the last year-and-a-half actually dived down into our Hispanic barrier analysis, because what we were seeing was a low participation rate of Hispanics in our organization. Even though we were hiring at the civilian labor force, what we noticed was that they did not stay on board. They did not stay with us from a retention standpoint, and so we have done what we called an Hispanic barrier analysis. And out of that, we had an opportunity to gain information through focus group activities. And what we learned is, there is so much involved in terms of what the employee experience is like. So not only were we able to get the numbers and get looking at the movement from one job to another, promotion opportunities, but we actually got to hear the stories from Hispanics themselves in terms of how life at the OCC and the kinds of things that were supportive to them and the kinds of things that actually ended up being barriers to them. Mr. Steil. Thank you very much. Ms. Cofield. So, that is what we decided to do. Mr. Steil. Thank you very much. With my limited time, I am going to try to jump to Ms. Clark. If you have a story where you can kind of personify this, that would be terrific, I think, for all of us. Ms. Clark. Thank you very much. I will use myself. I have been working since I was 16- years-old, so, there are a couple of decades in there that I have been playing business. I came to the Federal Reserve Board from the private sector, and I immediately received a mentor, who basically helped guide me through the culture of the organization, which I think is critical, and also enabled me to have an opportunity to understand what it was I needed to do as an individual to be successful within the organization. And having had that experience, I am more than willing to support anyone who has an interest, and also provide them with resources to achieve their goal. And the Board continues to do that today. Mr. Steil. Thank you. Thank you very much, Ms. Clark. Looking at the time, I will yield back. Thank you very much. Chairwoman Beatty. Thank you. The Chair now recognizes the distinguished gentleman from Florida, Congressman Lawson, for 5 minutes. Mr. Lawson. Thank you, Chairwoman Beatty and Ranking Member Wagner, for hosting this hearing today. We are now on the 10th anniversary of Dodd-Frank, and one of the things that was found across the financial regulatory agencies was that African-American employees generally received lower performance management review scores than White employees. And this is to all of the panelists. Since this has been very prevalent and we are very well aware of it, what policies and practices--and I heard you all talk about mentors and so forth that have been implemented to relieve some of the barriers and problems in your performance review process that may have caused those performance rating disparities. To what extent has your agency corrected those rating disparities since the committee review in 2015? I can just go down the line, and maybe you all can let me know exactly, one after the other. I'll start with you, Ms. Clark. Ms. Clark. Thank you, Congressman Lawson. One of the things that the Federal Reserve Board has done is, on an annual basis, we review all of our performance ratings. I am involved in that process. We look to see if there are any outliers in the way in which people are being evaluated based on the criteria that we have established around the competencies and the performance that is needed. Once we review those performance ratings, we have discussions about where there are issues. We have discussions with the divisions at which those issues persisted, and we work to find out exactly what is being done to make sure that everyone is treated on an equal plane and that the evaluations are done fairly and equitably, and we do this annually. We identify barriers to success. And then, we also are engaged in making sure that people understand what the level of expectations are and that discrimination or any allegation that is prohibitive to one advancing themselves within the organization is removed. Mr. Lawson. Okay. Next? Ms. Davy. This is Monica Davy from NCUA. Thank you so much. One of the things we do, besides reviewing our performance evaluations to make sure that there is consistency, is we also make sure that, in our mentoring program--we call it mentoring across differences. We try to make sure that when people get mentors, they get someone outside of their group, to make sure that people have exposure to other people. That is one of the really good ways that you can break down unconscious biases. We make sure that our employee resource groups--that their executive sponsors are people who are not part of those groups. We do very focused training on unconscious bias, because we know that unconscious bias can come into play when doing performance evaluations. So, those are three things that I would say we do that would help deal with that issue. Ms. Cofield. This is Joyce Cofield from the OCC. Not dissimilar at all to what my colleagues have already offered up, we also, at our unconscious bias trainings, specifically with managers, dive down into the consequences of bias within our processes, and our performance process is one of those that we highlight. So, we are consciously not only making sure that they are trained in this, but actually show them how they use this in their everyday process in and of itself. In addition, we provide past performance ratings to our managers prior to an upcoming performance rating so that they can see what their trends and performances looked at in the past, and then they can do their own self-reflections in terms of whether or not there are things that they need to consider differently. Mr. Lawson. Ms. Pearson? Ms. Pearson. Yes. At the FDIC, like my colleagues, we also provide training to our rating managers, and we have a robust review process. The part that I would like to add that I don't think I have heard yet is that we also train our employees and our managers on their rating process, and we provide opportunities for our employees to know how to put their best foot forward. So, when they are providing information and feedback to their managers, how can they explain information in a way to make sure that their best foot is forward? In addition to the training that we do, and in addition to the robust process, we also make sure that our employees are prepared, and all of those things work together to make sure we reach our goal of fair and equitable process. Mr. Lawson. Okay. And I think we have one-- Ms. Dingman. This is Lacey Dingman from the New York Fed. And like my colleagues, we do a very similar process. I know that we are out of time, but I would say that, like Nikita, we also focus extensively on training, as well as, how do we ensure that the process has carried itself through in evaluating those ratings every year to make sure that there is no unconscious bias or we mitigate unconscious bias in the process? Thank you. Mr. Lawson. Okay. Thank you, Madam Chairwoman. I know I have run out of time, and, with that, I yield back. Chairwoman Beatty. Thank you. The Chair now recognizes the distinguished gentlelady from Texas, Congresswoman Garcia, for 5 minutes. Ms. Garcia of Texas. Okay. I am doing it from a cell phone. Can you all hear me? Chairwoman Beatty. We can hear you and see you. Ms. Garcia of Texas. Okay. Great. Thank you so much, Madam Chairwoman, for choosing this topic, as it is so important. I want to start with Ms. Dingman from New York. You mentioned a lot of the outreach and a lot of the programs that New York is doing. What is, in your judgment, the best tool that you all have that others should use as the best practice to ensure that there is full participation from all the protected classes? I know I heard someone mention that they had an issue with retention of Latinos. Since you are from New York, which has a very robust Latino population, what is it that you may be doing, that you might be able to share, that would help recruit and retain Latinos in your organization? Ms. Dingman. Thank you, Representative Garcia, for that question. In regards to the Second District, you are very correct, we have a strong Hispanic population, and we work very hard to try and recruit Hispanics. Unfortunately, we have not had the level of success that we would like to see, but we continue to work to have in our recruitment processes diverse slates, trying to make sure that there is a variety of different thoughts and beliefs that are coming to the table for each position that we consider. And so, I would say that is the key, to continue to go after that, as well as building robust relationships with outside organizations that can help build that pipeline with us. And I think, like many of my colleagues, we have a robust relationship management that we do with a variety of different Hispanic and African-American associations that help us build our pipeline. Ms. Garcia of Texas. Okay. Ms. Davy, for you, are there any particular challenges in your organization with not only outreach programs for all of the protected groups, but also perhaps for any of the language barriers or different cultures, for example, for our seniors to make sure that they feel that they are included, and that when they use one of your institutions, there are not only people who look like them, but also speak like them? Ms. Davy. Sure. Let me just do it in two parts. First, internally, we make sure that we are recruiting from Hispanic-serving organizations and schools. I think one of the biggest impacts that has had in our organization is the creation of our Hispanic resource group, CULTURA. That group is involved with us in recruiting, coming out with recruiting strategies. They also involve themselves in translation needs that we may have as an agency. Within the credit union system, it is extremely important that our credit unions are inclusive, that they can look at their products and services to make sure that they are offering products and services in different languages. And I think that has had a huge impact on our Minority Depository Institutions in the credit union space, and making sure that they have representation so that their teller lines, their boards, and their management teams reflect the communities that they serve. Ms. Garcia of Texas. Great. And, Ms. Clark, I wanted to ask you--you talked about a lot of your numbers, your mentoring, and all of the programs that you might have. The biggest issue that I see with all these programs--and I have been telling them for a long time, I used to be the city comptroller in Houston and dealt with all kinds of financial services groups, particularly investment banking firms. The biggest, toughest thing is compliance. We can write all these rules. You can make it mandatory. You can decide to do it as voluntary. It can be self-assessment or it can be imposed. But the real, real question of the matter is: How do we make your industries comply? What would be your recommendation to Congress on what we could do for better compliance? Ms. Clark. Congresswoman Garcia, are you addressing compliance for the entities that we regulate? Are you speaking compliance in that regard? Ms. Garcia of Texas. Yes, ma'am. Ms. Clark. I think that it will be up to the Members of Congress to put forth what they feel is necessary in order to have the institutions be compliant. Ms. Garcia of Texas. What I am asking you is, what do you recommend that would make it easier for you to help with compliance? Again, we can switch from voluntary to mandatory, but we still have to make people do it. Ms. Clark. I think what would be helpful is, I think the more information that we are able to receive and know what the practices are of the institutions that we regulate, the better we are able to serve the intention of the legislation that was issued. I believe that continued dialogue and meeting and conversing with each other and being intentional on the things that we do would make it much more successful. Ms. Garcia of Texas. Thank you. Thank you, Chairwoman Beatty. I believe I have run out of time. Chairwoman Beatty. Thank you very much. The Chair now recognizes the distinguished gentlewoman from Pennsylvania, Congresswoman Dean, for 5 minutes. Ms. Dean. Thank you, Chairwoman Beatty. Thank you for holding this hearing. I am delighted to be here with you. I wanted to first quickly ask a follow-up to the question that Representative Green asked about the news reporting of September 5th, that the Trump Administration had instructed Federal agencies to end racial sensitivity trainings, and that was followed by an OMB mailing to Federal agencies. So, I wanted to ask just a yes-or-no question. We will go right down the line. Prior to the OMB notice, or after, has the Trump Administration asked your agencies to stop diversity and sensitivity training? If I could start with Ms. Cofield? Ms. Cofield. I am not aware of that, no. Ms. Dean. Okay. Thank you. Ms. Clark? Ms. Clark. I am not aware also that they have. Ms. Dean. Thank you. Ms. Dingman? Ms. Dingman. No. Not that I am aware of. Ms. Dean. Okay. And Ms. Pearson? Ms. Pearson. Not that I am aware of. Ms. Dean. And Ms. Davy? Ms. Davy. No. Not that I am aware of. Ms. Dean. Thank you very much. I appreciate that. So much of the information that you are talking about and the good work that you are doing revolves around who we hire. And one of the things that we know, that we have learned of the importance of diverse hiring panels, to ensure that a large range of perspectives are offered when evaluating potential employees. We know that hiring committees and panels with little to no diversity can bring bias, even unintended bias. If everybody looks the same, everybody has a similar background and experience, there will be necessarily some built-in bias in the review of applicants. To that end--and I will go through each of you again--in terms of diverse hiring panels, what is your agency doing to ensure that? Ms. Cofield, please? Ms. Cofield. We have a general rule that our panels are diverse, and, in fact, in our executive committee, we actually check in with each other on a regular basis as decisions are made relative to selections as to what the diversity of the panel is, and give each other feedback as to whether or not the intent of that diversity is, in fact, real. So, the diversity of the panels is a very important critical issue relative to the selection process at OCC. Ms. Dean. That is great. And it must be intentional. You are absolutely right. Ms. Clark? Ms. Clark. At the Federal Reserve Board, we also have a process by which the recruitment process enables people to attend training on bias in the recruiting process. We have diverse panels for all of our positions, particularly on official staffs. I am involved in that process, and I am in the process so that I can determine whether or not we are being inclusive, not only from those who are being--the interviewers, but also the candidate groups who are put forth. And that is a regular part of our process overall. Diversity is key. Ms. Dean. Thank you very much. And, Ms. Dingman, for the Fed of New York? Ms. Dingman. We also have a diverse paneling process very similar to my colleagues. We ensure that we have several panels that participate in each of our hiring selections, and then we review those metrics after the process is concluded to make sure that we have maintained that process in its entirety. And we feel like that has helped us in mitigating unconscious bias. Ms. Dean. And is that a newer practice? Ms. Dingman. That has been a practice since my time here at the bank, but, admittedly, that has only been in the last year, but I would say that it has been long before my time. Ms. Dean. Terrific. And Ms. Pearson? Ms. Pearson. At the FDIC, we do recommend the best practice of having diverse panels. In addition to that, we provide unconscious bias training to our hiring managers. And the third thing that we do is there is a selecting official, but there is also a review process where there is an approving official who reviews that particular selection for our job opportunities. Ms. Dean. Thank you very much. Ms. Davy? Ms. Davy. Yes. At the NCUA, we have a policy that, whenever possible, there be the inclusion of minority or women representation on all interviewing panels. Ms. Dean. That is fantastic. I am glad to hear all of that. We do know that in order to be successful at recognizing and prizing and hiring in diverse ways, we have to be intentional. We have to critically examine who are our applicants, who is in the pipeline, but also who is reviewing them. So, I thank you all for your leadership there. And I yield back the remainder of my time, Madam Chairwoman. Chairwoman Beatty. Thank you very much. I would like to thank all of our witnesses for their testimony today. The subcommittee will now stand in recess for no longer than 5 minutes as we transition to our second panel of witnesses. Thank you. [brief recess] Chairwoman Beatty. The subcommittee will return to order. We now welcome the testimony of our second panel of witnesses: Lorraine Cole, the Director of the Office of Minority and Women Inclusion of the United States Department of the Treasury; Pamela Gibbs, the Director of the Office of Minority and Women Inclusion of the Securities & Exchange Commission; Sharron Levine, the Director of the Office of Minority and Women Inclusion of the Federal Housing Finance Agency; and Lora McCray, the Director of the Office of Minority and Women Inclusion of the Consumer Financial Protection Bureau. Witnesses are reminded that your oral testimony will be limited to 5 minutes. A chime will go off at the end of your time, and I would ask that you respect the Members' and other witnesses' time by wrapping up your oral testimony. And without objection, your written statements will be made a part of the record. Ms. Cole, you are now recognized for 5 minutes to give an oral presentation of your testimony. STATEMENT OF LORRAINE COLE, DIRECTOR, OFFICE OF MINORITY AND WOMEN INCLUSION (OMWI), U.S. DEPARTMENT OF THE TREASURY (TREASURY) Ms. Cole. Chairwoman Beatty, Ranking Member Wagner, and distinguished members of the subcommittee, thank you for this opportunity to testify and share the diversity and inclusion efforts of Treasury's headquarters. Diversity and inclusion emerged as a discipline over the past 50 years or so, but I prefer to trace these values to the words of the Great Seal of the United States, ``E Pluribus Unum, out of many, one.'' Of course, hundreds of thousands of people were enslaved when that motto came to be in 1776, so our nation's practices did not exactly align with its founding principles. But we can celebrate that this has been our long-standing ideal and our continuing quest to this day. I am pleased to have this opportunity to share Treasury's ongoing work toward this end, including topics from our most recent annual report, and activities undertaken in response to the coronavirus pandemic. Treasury has continued to increase utilization of minority- owned and women-owned businesses. For example, in Fiscal Year 2019, more than one-third of the contracts for Treasury Departmental offices, amounting to $112 million, were awarded to minority- and women-owned businesses. These were among the highest levels since OMWI began tracking such contracting. Treasury has also worked to strengthen and sustain small and minority-owned banks. Two years ago, Treasury launched a program to engage large commercial banks with small and minority-owned banks in mentor-protege relationships. Last year, Secretary Mnuchin personally championed the expansion of this program by writing to the CEOs of 26 of the largest banks to invite their participation. Treasury supported participation of Minority Depository Institutions (MDIs) as lenders in the Paycheck Protection Program (PPP). On March 3rd of this year, when Treasury commemorated the 155th anniversary of Freedman's Bank, we never could have envisioned that MDIs would be called upon weeks later to address the economic fallout of the COVID-19 pandemic. When the Paycheck Protection Program closed, 175 MDIs had approved over 123,000 PPP loans, providing more than $10 billion to small businesses. In addition, 27 percent of all PPP funds were distributed to low- and moderate-income communities, which is proportionate to their percentage as a population. Treasury strives to increase workforce diversity at all levels of the agency. Thirty-six percent of employees across all grade levels in Treasury's headquarters are racial or ethnic minorities, and 44 percent of all employees are women. We strive to promote a workplace culture where diversity and inclusion is accepted as the responsibility of every employee. For instance, all senior executives have a diversity and inclusion element written into their performance plan. And when the eight OMWI Directors jointly hosted a discussion on race and racism following the George Floyd killing, one-third of the 9,000 people who voluntarily participated were Treasury employees. Treasury works to inspire tomorrow's leaders. We conduct the Treasury Scholars Program, hosting talented minority students as interns from leading colleges and universities, including HBCUs and HSIs. These experiences provide them with marketable skills, inspire them to consider public service careers, and even position them for future employment at Treasury. So in the spirit of E Pluribus Unum, we take seriously our obligation to ensure that those who do the work of Treasury as employees, contractors, or financial agents are representative of the beneficiaries of our work: the American people. I look forward to answering any questions you may have for me. [The prepared statement of Director Cole can be found on page 68 of the appendix.] Chairwoman Beatty. Thank you very much. Ms. Levine, you are now recognized for 5 minutes. STATEMENT OF SHARRON LEVINE, DIRECTOR, OFFICE OF MINORITY AND WOMEN INCLUSION (OMWI), FEDERAL HOUSING FINANCE AGENCY (FHFA) Ms. Levine. Good afternoon, Chairwoman Beatty, Ranking Member Wagner, and the distinguished members of the subcommittee. Thank you for the invitation to appear at today's hearing. Since October 2014, I have had the honor of serving as Director of the Office of Minority and Women Inclusion of the Federal Housing Finance Agency (FHFA). As this is my first opportunity to testify before you, let me express FHFA's appreciation for the work of the Subcommittee on Diversity and Inclusion. Central to FHFA's success is our commitment to diversity and inclusion in both the Agency and our regulated entities. This has been true for as long as I have worked at FHFA, and as I will discuss in a moment, it has been a top priority of Director Calabria's since he joined the Agency 17 months ago. Our daily efforts to build and sustain a work environment where everyone feels safe, respected, and valued for our differences are always important and the prerequisite for FHFA to be a world-class regulator as Congress intended. But today, this work has taken on added significance and urgency. The tragic loss of life and civil unrest that have roiled our nation in recent months, as well as inequities that have plagued too many communities for far too long, have left many of our colleagues feeling vulnerable and distressed. These events have also strengthened our resolve to ensure that racism and hate are never tolerated at FHFA. I am proud of FHFA's OMWI for stepping up this year with Director Calabria's strong encouragement to support our colleagues and help our entire Agency grow during this time. As the Director has said many times in recent months, we must do better. And I am grateful for his steadfast support of OMWI as we have endeavored to answer that call within our Agency. FHFA's commitment to diversity and inclusion extends far beyond our recent efforts to respond to external events, because it is both the core value and a statutory responsibility. The Housing and Economic Recovery Act of 2008 (HERA) requires the FHFA to take affirmative steps to seek diversity in its workforce at all levels of the Agency, consistent with the demographic diversity of the United States. To lead that effort, FHFA established its OMWI in January 2011, pursuant to Section 342 of the Dodd-Frank Act. And unlike other federally-regulated financial institutions, our regulated entities are required by law to establish an OMWI, or its functioning equivalent, to promote diversity and ensure inclusion in all business activities. Today, I will provide an overview of our work to fulfill those statutory responsibilities. This work is described in more detail in my written testimony, as well as in our 2019 OMWI Annual Report to Congress, which FHFA released in March 2020, and which is attached to my written testimony. FHFA has a strong track record of promoting diversity at every level of the Agency's workforce, including management and executives. In fact, I am proud to say that FHFA has one of the most-diverse workforces amongst Federal financial regulatory agencies. But that does not mean that our work is complete. Indeed, from his very first day in office, Director Calabria has taken steps to raise the profile and strengthen the impact of FHFA's OMWI. On his arrival to the Agency, the Director ensured that the OMWI Director's position on FHFA's executive committee was strengthened. The Director has provided leadership necessary for the Agency to take concrete steps and undertake pioneering new initiatives to uphold fairness, diversity, and inclusion as foundation values of all that we do. These steps include elevating the new Office of Equal Opportunity and Fairness into its own division level office under the Director; conducting FHFA's second diversity and inclusion climate assessment; instituting a mandatory unconscious bias training for all employees; commissioning and conducting barrier analyses to ensure fair and equitable wages, merit promotion procedures, and opportunities across the Agency; launching the Agency's first diversity advisory council that would help elevate and support Agency diversity and inclusion initiatives; utilizing the Agency's internship program to foster a diverse employee pipeline; and prioritizing OMWI's special emphasis program events, the second-most recent of which hosted historian Richard Rothstein to discuss his book, ``The Color of Law: A Forgotten History of How Our Government Segregated America.'' In the interest of time, I will conclude by noting that my written testimony contains more details about these initiatives and FHFA's work to direct and supervise the diversity and inclusion programs at the regulated entities. Thank you again for the opportunity to testify today. I look forward to answering your questions. [The prepared statement of Director Levine can be found on page 95 of the appendix.] Chairwoman Beatty. Thank you very much. Ms. Gibbs, you are now recognized for 5 minutes to give an oral presentation of your testimony. STATEMENT OF PAMELA GIBBS, DIRECTOR, OFFICE OF MINORITY AND WOMEN INCLUSION (OMWI), U.S. SECURITIES AND EXCHANGE COMMISSION (SEC) Ms. Gibbs. Thank you. Chairwoman Beatty, Ranking Member Wagner, and members of the subcommittee, thank you for the opportunity to testify today to highlight the SEC's efforts to enhance diversity, inclusion, and opportunity. I commend this committee for its role in passing Section 342, and for your vision and commitment to equality and access to opportunity. Section 342 has had a significant impact on the Federal financial regulatory agencies and the entities that we regulate. It is largely responsible for the advances made by women and minorities over the years. Since its inception, the SEC's OMWI has focused its critical mandate under Section 342 of the Dodd-Frank with the goal of developing and implementing programs that would lead to enhanced diversity, inclusion, and opportunity for women and minorities at the SEC, the industry we regulate, and underrepresented communities. The outcomes achieved over the years with regards to hiring, promotions, business supplier diversity, training, outreach efforts, and interaction with our regulating entities demonstrates that the SEC's OMWI has been effective at promoting change. During my tenure, the diversity and inclusion efforts have moved from a place of theoretical discussions about programmatic activities to the implementation of significant strategies and actions that have resulted in tangible outcomes with regards to workforce, supplier diversity, and assessment of our regulating agencies, particularly under the leadership of Chairman Jay Clayton. At the SEC, the 4,500 talented men and women are our most important assets. Their expertise is essential to the effective oversight and regulation of our vast, complex, and ever- changing capital markets. Promoting diversity and inclusion in our workforce is not only a shared agency commitment; it is also value-enhancing. At the SEC, I believe that our efforts have provided tangible proof of this value proposition. Increased diversity and inclusion has enhanced the SEC's performance and, as a result, benefited investors, issuers, and other market participants. In addition to the efforts at SEC, OMWI also provides leadership and guidance on diversity and inclusion on matters that affect market participants and the entities that we regulate. First, OMWI has engaged with each of the SEC's external advisory committees and has provided direct input to these committees to ensure that all have embraced the need for hearing diverse perspectives of members critical to the success of the committees. Recent candidate selections and public meetings evidence this understanding. We are also looking to the industry we regulate to be leaders in promoting opportunities for historically underrepresented populations within their workforces. We have conducted significant outreach in this regard. Earlier this year, the SEC again issued its Diversity Assessment Report to our regulated entities, and we have continued to look for creative ways to incentivize participation in this initiative. We continue to remain encouraged with the progress of our regulated entities, and OMWI will continue to take steps to encourage engagement and collaboration for our entities. Finally, OMWI has implemented an outreach and technical assistance strategy that has increased minority- and women- owned businesses' awareness of the SEC's requirements and participation in agency contracting, resulting in sustained improvements over the 8 years during my tenure as OMWI Director. Thank you again for the opportunity to testify with my fellow OMWI Directors today on this important topic. While I believe that the SEC has come a long way in its efforts to promote diversity and inclusion, there is still much work that needs to be done. We will continue to emphasize its commitment to respect diversity, inclusion, and opportunity for all, and I look forward to your questions. Thank you. [The prepared statement of Director Gibbs can be found on page 93 of the appendix.] Chairwoman Beatty. Thank you very much, and now, Ms. McCray, you will be recognized for 5 minutes. STATEMENT OF LORA MCCRAY, DIRECTOR, OFFICE OF MINORITY AND WOMEN INCLUSION (OMWI), CONSUMER FINANCIAL PROTECTION BUREAU (CFPB) Ms. McCray. Thank you. Good afternoon, Chairwoman Beatty, Ranking Member Wagner, and members of the subcommittee. Thank you for the opportunity to update you on our initiatives at the Consumer Financial Protection Bureau. I am Lora McCray, the Bureau's OMWI Director. I am pleased to share with you some of the Bureau's proactive efforts to integrate diversity and inclusion (D&I) across the Bureau and in our businesses. As noted in the most recent Office of Minority and Women Inclusion report, in Fiscal Year 2019, with the support of Bureau leadership, we saw increases in gender and ethnic and racial diversity in our workforce. We expanded our recruitment and outreach efforts to attract diverse staff. We conducted extensive outreach to entities we regulate to understand their D&I practices and developed an online system to collect and analyze that information. We continued cultural programming to foster a more- inclusive workplace. And finally, we expanded our strategies to include minority- and women-owned businesses in Bureau contracting opportunities. I actively work to fulfill the statutory mandate in Section 342 of the Dodd-Frank Act to ensure that regulations, policies, and financial solutions developed by the Bureau are relevant for all consumers, and definitely integrate D&I into our organization. Given the challenges our country is facing as we struggle to deal with the continued incidents of racial violence and inequity, advancing D&I is more important than ever. Under the leadership of Director Kraninger, I implemented a forward- leaning action plan shortly after the tragic death of George Floyd on May 25th, to assist staff and management with tools and resources in dealing with these events. I collaborated with my peers to deliver a Federal, multi- financial agency OMWI webcast on race on June 24th. And in addition, OMWI created racial equity learning resources for all Bureau employees that address specific racial issues such as anti-racism, bias, and White privilege, as well as management- focused guidelines for addressing racial bias--racial issues in the workplace. My team is continuing to work with and support staff as they deal with these ongoing issues. The Bureau's mission is best accomplished with a qualified, diverse, and inclusive workforce that reflects the nation's diversity. The Bureau has developed robust outreach and recruiting efforts at colleges and universities, trade associations, and professional organizations, including minority- and women-focused organizations. And as a result of that, we have built a diverse, competitive workforce. As of July 2020, women make up 50 percent of the Bureau's workforce, and minority employees make up 41 percent of the workforce. And with respect to leadership, 49 percent are women, compared to 34 percent government-wide, and 36 percent are minorities, compared to 21 percent government-wide. In January 2020, the Bureau launched an online data collection tool called Inclusivity, to collect and manage submitted diversity self-assessment data from our regulated entities. We reached out to over a thousand institutions to encourage them to submit their D&I assessments. Although the response rate has been impacted by the pandemic, we continue to conduct direct outreach to the entities and to work with trade organizations to educate financial institutions on the benefits of D&I and to encourage them to adopt best practices. The Bureau also engages in an array of initiatives to promote an inclusive work environment, and foster equity, collaboration, and greater productivity. Each month, I issue a message to all employees, sharing information, resources, and perspectives on D&I topics. In January, the Bureau launched the Mentoring for Success Program to enhance professional development. It includes 35 matched mentor-protege pairs that meet regularly, a leadership speakers series, and group discussions on career development. And the Bureau continues to prioritize business opportunities for minority- and women-owned businesses (MWOBs). We conduct targeted outreach to encourage MWOBs to seek business opportunities with the Bureau, and provide technical assistance, including our quarterly, ``How to Do Business With the Bureau,'' series. Our efforts have resulted in positive trends, going from 9.2 percent spend with MWOBs in Fiscal Year 2017, to 28.9 percent in Fiscal Year 2019. And in the current fiscal year, we are on track to see further increases in this area. In conclusion, while we made significant progress on our D&I strategies in 2020, there is more that the Bureau can accomplish. In our commitment to serve the interests of all consumers, it is critical that we reflect the ways that consumers from different backgrounds, cultures, and perspectives interact in the financial marketplace. I look forward to working with the subcommittee to achieve the goals of Section 342, and I am happy to answer any questions that you may have. Thank you. [The prepared statement of Director McCray can be found on page 100 of the appendix. Chairwoman Beatty. Thank you very much. I now recognize myself for 5 minutes for questions. Ms. Gibbs, in 2018, the SEC invited nearly 1,400 regulated entities to submit self-assessments, yet only about 38 responded. I certainly appreciate your enthusiasm and hope. Can you tell me, is there anything we can do, or why do you think that you had so few submit their assessments? Ms. Gibbs. Thank you for that question. Thinking back to 2018, one of the biggest reasons why I think we have had such low response rates is primarily because of lack of understanding. I think at that particular time, the entities that we regulate did not quite understand what we were doing. I am pleased to say that the SEC has gone out with a second round of diversity assessment reports, and the numbers are much more pleasing, and have drastically improved, I would say, and that is because we have done a lot more outreach. We have engaged our regulated entities, we have talked about the diversity assessment report, Chairman Clayton talks about diversity-- Chairwoman Beatty. I don't want to cut you off, but I have to ask these questions. So, you are hopeful that the numbers will go up? Ms. Gibbs. Yes. The more our entities understand it. Chairwoman Beatty. Thank you. Ms. McCray, can you tell us why the Consumer Financial Protection Bureau only began collecting data this year? Ms. McCray. Certainly. I joined the Bureau in January of 2019, so I am speaking based on information that I learned as I came into the Bureau. My understanding was that under the previous leadership, they had been looking to do outreach and engagement with the entities to get a more robust understanding of what barriers might exist and understand where the different institutions were in terms of diversity and inclusion in the marketplace. Chairwoman Beatty. Okay. Thank you very much. Ms. Levine, as you know, FHFA is subject to Section 1116 of the Housing and Economic Recovery Act (HERA). Can you share how you have leveraged your authority to collect data from regulated entities? Ms. Levine. Yes. We developed and implemented an examination program in 2017, so we have almost completed 4 years of examining our regulated entities. And we have collected very detailed data that conforms to our minority and women inclusion rules. We collect quarterly data, and that leads to annual data. That way, we are able to analyze that data and determine the performance of the regulated entities, as well as trends. Chairwoman Beatty. Okay, thank you. As systemic racism continues to impede full economic inclusion of diverse communities, OMWIs were created in part, as you all know, to prevent abusive practices. This is a yes-or-no question for everyone. Do you believe systemic racism exists? Ms. Cole, yes or no? Ms. Cole. Yes, absolutely. Chairwoman Beatty. Ms. Gibbs? Ms. Gibbs. Yes. Chairwoman Beatty. Ms. Levine? Ms. Levine. Yes, I do. Chairwoman Beatty. Ms. McCray? Ms. McCray. Yes. Chairwoman Beatty. Thank you very much. Without objection, I would like to enter into the record a letter that came from the Executive Office of the President of the Office of Management and Budget, that makes a statement. I won't read it, but I will enter it in the record, so without objection, it is so ordered. I don't know if you are familiar with this letter, but basically it made a statement that we should cease and desist training for diversity and inclusion. Do you think any of your trainers or training perpetuates a view that all White people contribute to racism or benefit from it? This is from their letter. And that is a yes or a no, and we will go Ms. Cole, Ms. Gibbs, Ms. Levine, and Ms. McCray. Ms. Cole. No, that does not characterize any of our training. Chairwoman Beatty. Thank you. Ms. Gibbs? Ms. Gibbs. No, it does not characterize any of the training at the SEC. Chairwoman Beatty. Ms. Levine and Ms. McCray? Ms. Levine. Not at all at the FHFA. Chairwoman Beatty. Would you also say that your training and the work that you do with OMWI has been value-enhancing, yes or no? Ms. Cole. Yes, it has. Chairwoman Beatty. Thank you. Ms. Levine. Yes. Ms. Gibbs. Yes. Chairwoman Beatty. Okay. Thank you. I yield back. My time is up. Now, I recognize the distinguished gentleman from Ohio, Congressman Gonzalez, for 5 minutes. Mr. Gonzalez of Ohio. Thank you, Chairwoman Beatty, and thank you to the second panel for being a part of today's hearing. I have a series of questions I am just trying to run through quickly because I know our time is short. I am going to start with Ms. Cole. As there are so many challenges each day throughout the past 6 months, how has the Treasury Department maintained a focus on promoting diversity and inclusion throughout the pandemic? Ms. Cole. Initially, certainly after the killing of George Floyd, we knew that there was a lot of trauma within the nation and among our employees. We know that individuals don't leave that pain, that confusion, and that anger at the door when they come to work. So, we knew that it was important for us to address these issues, not only as a compassionate activity, but also as an important business decision, because we know that this can affect productivity. So, one of the things we did as a group, as an OMWI group, was to put on a program to address the feelings, the issues, and some of the solutions and actions that could be taken by employees relative to the upheaval that was precipitated by the George Floyd incident. Mr. Gonzalez of Ohio. Thank you. And was that just amongst the OMWI staff, or did the OMWI staff sort of spearhead the initiative and all of Treasury participated? Ms. Cole. It was the OMWI staff, and actually it was an interagency activity with all of the OMWI, the eight OMWIs, and it was open to all Treasury employees. Mr. Gonzalez of Ohio. Very good. Thank you. My next question will be for Ms. Gibbs. One thing that we have talked about a lot in this subcommittee, and I hear it often, is, there are not enough opportunities for minority businesses to manage assets for pensions, the opportunity to participate as asset managers, which is, of course, an incredibly lucrative field and a wonderful opportunity for those fortunate to be in that field. My question is, in your role, I would just be curious to hear your perspective on the steps that need to be taken to make sure that we have more diverse fund managers and more opportunities for those in the asset management field? Ms. Gibbs. Thank you, Congressman, for that question. It is a very important question to the SEC. The SEC has four advisory committees, and one of our advisory committees is the Asset Management Advisory Committee. And in my partnership relationships over the years, I have had an outstanding relationship with the National Association of Securities Professionals. This issue has come up a number of times over the years, and what I would say is, I am pleased to say that the SEC has started to look at this issue around diverse asset managers and what the SEC's rules can do, if we can do anything additional, to help minorities [inaudible] We held a wonderful panel in July that explored and outlined the issue--what is the issue that diverse asset managers face? We are having a second panel on September 16th that will continue to explore this issue and hopefully help develop solutions that can address the underlying cause of lack of utilization of diverse asset managers. Mr. Gonzalez of Ohio. Thank you. And I would like to urge you to continue on with that initiative. My final question is for Ms. McCray. In your view, how have minority communities, in particular, been impacted by fraud during the pandemic? I know that has been a major issue. I would love to just hear how they have been targeted, and any steps, anything that we should be aware of in our position. Ms. McCray. Thank you. I will start off by saying I am probably not the best person at the Bureau to give information on that. We have a whole team of people who focus very specifically on it. What I will say is, in terms of my understanding of minority communities and how they are affected by things that are going on, we have seen historically--and this time is no different--that when you have these kinds of situations coming down, minority communities tend to be more impacted and more negatively impacted. They tend to have more of a lack of information. They tend to have less access to resources. So, they will feel the brunt of something that is going on, more so than the majority community will. One of the things the Bureau has been doing over the course of the pandemic is really issuing a lot of information so that we can help inform minority communities, to make them aware of their rights, to make them aware of what to be on the lookout for, to make them aware to be on the lookout for scams and how to deal with those. We have an excellent complaint system at the Bureau where people can file a complaint if they fall victim to something like that, or believe they have been-- Mr. Gonzalez of Ohio. I think my time is up. Ms. McCray. Oh, I'm sorry. Mr. Gonzalez of Ohio. Thank you. I yield back. Ms. McCray. You are welcome. Chairwoman Beatty. Thank you. It is my honor now to go to the distinguished gentleman from Missouri, Congressman Clay, who is also the Chair of our Housing and Insurance Subcommittee, for 5 minutes. Mr. Clay. Thank you so much, Madam Chairwoman, and I find this hearing to be quite productive, and I appreciate you holding it. And this is for the entire panel. In 2015, a House Financial Services Committee staff report on the fifth anniversary of Dodd-Frank found that across the financial regulatory agencies, African-American employees generally received lower performance management review scores than White employees. And to all the panelists, what policies and practices have your offices implemented to help eliminate bias and other problems in your performance review process that may have caused those performance ratings disparity, and to what extent have your agencies corrected those ratings disparities since the committee's 2015 review? Whomever wants to start can jump in, please proceed. Ms. McCray. Okay. This is Ms. McCray. I will start. What I will say is at the CFPB, we did an assessment and really looked at the performance rating system. We ended up changing our system into a two-party--a two-level rating system. We also did a review of all of our personnel standards to really make sure that they were accurate. And we have added to our performance management process training for everyone, training for the managers who are going to be doing the review process, as well as training for the people who are filling out self-assessments and are being reviewed. In addition, in our process, we have included more of a feedback loop. There is an opportunity for people to do a self- assessment and provide that to their manager who is going to be doing their rating. So, they are having the opportunity to bring things to the manager's attention. We also have included check-in meetings and coaching as well, again, to try to make sure that employees are able to communicate what they are doing and that managers are giving an accurate assessment. And as I said, with the standards, making sure the standards that are being used to do the measurement are accurate. Mr. Clay. Just follow up, Ms. McCray, you are confident in the metrics being used to hold management accountable for these evaluations? Ms. McCray. Yes, I am. And actually, the one thing I would add is that--and this actually goes to the earlier question about training, we include in our training for supervisors, training on unconscious bias to make sure that people are aware not to bring their biases into the performance management process. And it is a mandatory training that everyone who becomes a supervisor at the Bureau has to take. Mr. Clay. Thank you. Ms. Levine, how do you hold management accountable for these evaluations? Ms. Levine. FHFA has done several things. To begin with, the Director recently established an Office of Equal Opportunity and Fairness, which he did in January when he restructured the agency's divisions, and that would be one of the topics that--and issues that the [inaudible] particular division. In addition to that, FHFA has elevated diversity and inclusion as a competency, and that is included in the Job Performance Plan (JPP) of every manager and supervisor. Moreover, we have an annual managers conference where the managers and supervisors are actually trained in a number of areas, including spotting and recognizing unconscious bias in all aspects of the employment lifecycle--so recruiting, hiring, interviewing, any number of those areas. Mr. Clay. Thank you. And Ms. Gibbs, can you share with us what happens at your agency? Ms. Gibbs. Since 2015, I would say that we put in a number of increased protocols, training and guidance around performance management. Also, our performance management system has changed a little bit over the years, meaning that we are going through a five-tier process to a three-tier process, some of the many things that Director McCray from the CFPB has highlighted. Also, on phone calls, calibration processes are put in place to make sure that, how you calibrate the system, and are there any biases that are part of the system. We have an EEO office at the SEC that is separate from the OMWI office, and that office looks at, and continues to look at on a continuing basis, not just when asked, whether or not there are particular parts of our system that have bias or barriers in them that impedes full utilization of our workforce. So, the bottom line is that we have come a long way since 2015, and we have added protocols in place to avoid any bias in our system. Mr. Clay. Thank you, Ms. Gibbs. Madam Chairwoman, was that a buzzer for me? Chairwoman Beatty. Yes. The gentleman's time is up. Mr. Clay. Okay. Chairwoman Beatty. Thank you very much. Mr. Clay. Thank you so much. I yield back. Chairwoman Beatty. Thank you. The Chair now recognizes the gentleman from Texas, Congressman Green, who is also the Chair of our Oversight and Investigations Subcommittee, for 5 minutes. Mr. Green. Thank you, Madam Chairwoman. It is an honor to have the opportunity to speak again. I want to go back to H.R. 8160, the bill that would require the regulators to examine whether or not diversity and inclusion is being met in the various agencies that they regulate. And I am going back to it because as I understand it, there are some people who would say that this is not enough, and to those persons, I would simply want to contend that this may not be enough, but it is my belief that even when you can't do enough, you should at least do all that you can, and I think that this is something that can be done. This bill does not in any way encroach upon anything other than the invidious discrimination that takes place, the inability of minorities to achieve status among the upper management in these corporations. And to those who would say, well, this bill will force people to do what they can do voluntarily, the retort to this is, of course, if this could be done voluntarily, it would have been done already. We have had 10 years of Dodd-Frank, and it has not been done. I would believe that over the 10-year period, if we could have accomplished this without legislation, we would have. So, H.R. 8160 is a means by which we can have regulators examine whether or not this diversity and inclusion is actually taking place. Are we really eliminating the systemic racism that exists in the country? There is something called a CAMELS Rating System, and this rating system is a means by which international organizations are rated, and I see no reason why we can't have the same rating system that is accepted internationally, be used for what we are doing currently. The CAMELS Rating System tests the capital adequacy, the assets, the management capability, the earnings, the liquidity, and the sensitivity of various corporations. We are just asking that diversity and inclusion be examined as well, and to require that there be diversity officers within these organizations, and that meetings take place, contrary to, of course, what the President would have. In the President's America, it is anti-American to have diversity and inclusion as an agenda item. Unfortunately, he has an America that is shrinking. Most people, I believe, in this country, want to see everybody treated fairly and equally, and to do this, we can simply wait for it to happen, or we can have legislation comparable to what we are presenting to this body. So, I am asking my colleagues to please take a look at this legislation and give me your thoughts on it. It is anti-American to do what the President is doing, which is to ban diversity training and call it anti-American. The President is doing the country a disservice with this kind of behavior, and my hope is that we will have legislation in place such that future Presidents will honor the will of the country and the Constitution. Now, let me just ask quickly Ms. Cole, do you find diversity and inclusion to be something that is beneficial not only for the people who are the centerpiece of the diversity and inclusion, but also for people in general within the corporate structure? Could you give me a yes or a no, please, ma'am? Ms. Cole. Oh, that is a definite yes. Mr. Green. Okay. And Ms. Gibbs, similar question to you. Diversity and inclusion, does it benefit the entirety of the corporation as opposed to just the people who are the focus of the diversity and the inclusion, meaning the women and the minorities? Is that a yes or a no? Ms. Gibbs. Yes, to both. Mr. Green. Okay. And Ms. Levine? Ms. Levine. Yes. And that has been validated by the responses from our workforce. Mr. Green. Ms. McCray? Ms. McCray. Yes, it benefits everyone. Mr. Green. Finally, just a closing comment, I think that Madam Chairwoman is truly to be commended for this hearing. This hearing really brings into focus this need for the diversity and inclusion training as well as for legislation that will require this kind of training in various entities that are regulated by the Federal Government. So, I thank you again for what you are doing, and I yield back. Chairwoman Beatty. Thank you very much, Congressman Green. I now have the distinguished honor to recognize the gentleman from Florida, Congressman Lawson, for 5 minutes. Mr. Lawson. Thank you very much, Madam Chairwoman. And this question can start off with Ms. Cole, and then we can go down the line. During the global pandemic, Community Development Financial Institutions (CDFIs) have stepped up to provide mortgage forbearance, loan deferments, and modification to help address our needs. Ms. Cole, with respect to the ongoing pandemic, to what extent has your OMWI been eager, and engaged in proposals to enhance the work of the Minority Depository Institutions (MDIs)--I am tired of all these acronyms, but anyway--MDIs during the pandemic response? For example, ensuring that MDIs and minority CDFIs are able to fully participate in the PPP Main Street lending programs. Ms. Cole. First of all, the Treasury put a lot of energy into ensuring that MDIs participated in the PPP program as lenders. During the second round, guidance was issued to the lenders to redouble their efforts to support small businesses. A set-aside was established, so that loan funds would be designated for MDIs, for small business lending. The Deputy Secretary and the SBA Administrator held a roundtable with MDI lenders to gain insight for policy improvements to the lending program. And there was close monitoring throughout the PPP program to ensure that we understood the lending patterns throughout and that there was transparency to identify gaps in funding. You had mentioned the CDFI Fund. In Fiscal Year 2019, the CDFI Fund awarded nearly $16 million to MDI banks and credit unions that support predominantly minority communities. And earlier this year, when we were commemorating the 155th anniversary of the Freedman's Bank, we convened about 200 professionals to discuss MDI programs within the Federal Government, and to highlight the things that they are doing and to get feedback on things that we could do better. Mr. Lawson. Okay. According to what you just said, thats mean that you implemented policies to ensure that agency contracts are making a good-faith effort to promote workplace diversity? Ms. Cole. I beg your pardon. In terms of workforce diversity, we do--first of all, Treasury is not a regulator. We are the only OMWI agency that is not a regulatory agency, so we don't have regulated entities that fall under the mandate to ensure workforce diversity of regulated entities. However, we do an analysis of contractors to ensure contractor workforce diversity as part of the good-faith effort mandate that is part of Section 342. And we do that annually. We do a good-faith effort analysis of a random sampling of Treasury contractors, Treasury Departmental office contractors. Mr. Lawson. Okay. I have less than a minute. Is this true with the rest of the panel in terms of contractors, making a good-faith effort? Does everyone look at that the same way? Ms. Levine. Yes. FHFA, on an annual basis, does a review with our contractors to ensure they are making a good-faith effort to provide-- Mr. Lawson. Okay. I have about 20 seconds left. Ms. McCray. CFPB includes in our contract, a clause about the GSE requirement to make contractors aware, and we do an analysis and also request them to submit information to us so we can verify that they are making that good-faith effort. Mr. Lawson. Okay. Thank you. Is that the bell for me to continue or to yield back? I yield back. Chairwoman Beatty. Thank you, Congressman Lawson. The Chair now recognizes the distinguished gentlewoman from Pennsylvania, Congresswoman Dean. Ms. Dean. Thank you, Madam Chairwoman, and I thank you and all of our panelists for coming together today to discuss this important topic. I am delighted to be on this subcommittee to examine diversity and inclusion as closely as we can in order to move us forward. We know that diversity is our strength. I would like to ask each of the panelists, rather quickly, in a follow-up to what Representative Green talked about, which is the reporting of September the 5th, that the Trump Administration had instructed Federal agencies to end racial sensitivity trainings. I want to ask each of the Directors from these very important agencies, what direction, either before or after the OMB letter, had you received? What directions or suggestions had you received from the Administration in terms of diversity training and possibly suspending or ending some of it? I will start first with Treasury Director Cole. Ms. Cole. Yes. To date, we have not received any instructions in terms of our diversity training. That came out, I guess late Friday, and as of this point, we don't have any definitive instructions about how to move forward. Ms. Dean. Thank you. Director Gibbs, for the SEC? Ms. Gibbs. Prior to September 5th, we had received no guidance as it relates to diversity training. Ms. Dean. And beyond that? Since that time? Ms. Gibbs. We are still waiting for guidance. I believe the OMB memorandum said that further guidance would be offered to the agencies. Ms. Dean. And Director Levine, for the FHFA? Ms. Levine. To my knowledge, we have received nothing. Ms. Dean. Thank you. Director McCray, for the CFPB? Ms. McCray. We haven't received any direction on that either before or after. Ms. Dean. Thank you very much. I also wanted to talk about hiring panels. We know that in order to break down the barriers for a more diverse population in our hiring, we need to make sure that the hiring panels are diverse themselves, because when evaluating potential employees, we know that panels that have very little diversity can bring bias, even if it is unintended, just a bias of a common background. For reviewing applicants, what are your agencies, under your OMWI direction, doing regarding hiring diverse--or using diverse hiring panels? And I will just go in the same order. Director Cole, for Treasury? Ms. Cole. Yes. It is a policy within Treasury that the executive review boards that are formed, particularly to evaluate and to recommend executive-level candidates for positions, it is a requirement that those panels are diverse. Ms. Dean. Thank you. And Director Gibbs, SEC? Ms. Gibbs. The SEC has a very robust hiring process that incorporates objective questions and also diverse hiring panels at all levels. Ms. Dean. So, you always use diverse hiring panels? Ms. Gibbs. Yes, to the extent that we can. Ms. Dean. Okay. Director Levine? Ms. Levine. FHFA's practice is to use diverse hiring panels as we go up. And so at the executive level and the supervisory levels, we do have diverse panels. Ms. Dean. How about at the entry level? Ms. Levine. Not as much. It is not a policy, but we are trying to make that a broader practice across the agency. Ms. Dean. Yes, of course, because those who come in first, we hope will become upper-level members of your agency. And Director McCray, for the CFPB, what is your practice in terms of diverse hiring panels? Ms. McCray. We recommend the use of diverse hiring panels for selections. Also, for some positions that require subject matter expertise, we have subject matter expert panels, and for those, the applicant is really blinded to them, so they know nothing personally about the person other than the information related to their skill set. And in addition to that, we include, as I mentioned earlier, unconscious bias training, and we use structured interviews as well. Ms. Dean. Of course, it is one thing to recommend it, and it is another to be very intentional. And I am talking about the panelists, not the applicant, being blinded, but that the panelists should be diverse. So, I would hope that CFPB would be very intentional with that. And with that, Madam Chairwoman, I thank you for the time, and I yield back. Chairwoman Beatty. Thank you very much. The Chair now recognizes the distinguished gentlewoman from Texas, Congresswoman Garcia, for 5 minutes. Ms. Garcia of Texas. Thank you, Madam Chairwoman, and again, thank you so much for bringing attention to this very important matter. And it may be that it is because I have only been here for a year-and-a-half, almost at the end of my first term, and maybe I didn't hear where we were, to figure out what progress we have made up to today. But unlike some of my colleagues, I am not sensing that we are making a lot of progress here, and to hear, not just in this panel, but even from panel one, excuses like, well, they don't understand what they are supposed to be doing, or, well, they are confused, or this, it is like, it has been 10 years, and this is not a new ball game in town. This is just about doing the right thing. Ms. Gibbs, I wanted to start with you. You mentioned the number of advisory committees that you all have put together at the SEC. Just know that the Asset Management Advisory Committee has a dear friend of mine--I am from Houston--Gilbert Garcia is on one of those. And while I am very happy for Gilbert, I am not happy that when you look at all of the other committees and the number of members on the committee, and I think that Chairwoman Waters and Chairwoman Beatty sent a letter back in January that said that of the 79 advisory committee members, only three of them were Black, zero were Latina, and only one was a Black woman. Surely, in 2020, we can do better than that. So did your office have a role in that, in giving names to the chairman and developing the committees and developing its membership? Ms. Gibbs. Thank you for that question. My office is actively involved in most of--maybe, I can say that we are actively involved in all of the committees. So, we do thank you for the letter that came in-- Ms. Garcia of Texas. Were you involved in the formation of the committees and naming the people to serve on the committees? Ms. Gibbs. I am involved in making recommendations to some of the committees, but not in how they are formulated. Ms. Garcia of Texas. Right. So, don't you think that we can do better? Ms. Gibbs. Yes, we can do better with the representation, and OMWI is actively involved with the committees in terms of developing a slate. So just like we work with workforce diversity, it is developing a pipeline, who would want to serve on these committees, who are they, and what is their expertise, and that is what OMWI is actively involved in. We also made a decision to bring on board a good colleague, Robert Marchman, who is now the Chair of the Investor Advisory Committee. So, we have taken a number of steps this year in particular, to make sure that OMWI is embedded into, actively, the selection and the topics of these advisory committees. Ms. Garcia of Texas. Are you committed to making sure that those committee assignments are more reflective of the population in our country? Ms. Gibbs. Absolutely. Ms. Garcia of Texas. So, when can we expect to see some new faces at the table? Ms. Gibbs. I believe when vacancies occur, usually there is a set number, and so when a vacancy occurs, we are hopeful. That is what I would say, is that we are hopeful. I believe selections have been made positively in terms of African Americans for two of the subcommittees already, and that is the Small Business Advocate Advisory Committee and the Investor Advisory Committee. At the time, I am not sure that we are currently--I am not sure about vacancies on the Asset Management Advisory Committee (AMAC), but we are working with them if vacancies do come up, and we have a slate of African Americans, in particular, who may be interested in serving on the committee. Ms. Garcia of Texas. As a Latina, I would also encourage you to recruit and name a Latina. Obviously, women at the table also makes a difference, and they need to be women of color, in addition to other women. So, I would appreciate that. Quickly, I want to go to Ms. McCray. I know my colleague, Mr. Gonzalez, asked about fraud, and I particularly wanted to ask about what you all are doing in terms of outreach for fraud perpetrated against people with language barriers or with seniors. Ms. McCray. Thank you for that question. We actually have been recently focused, particularly during the time of the pandemic, on reaching out to people who have limited English proficiency. And I am going through my notes because I actually have some notes here, that I wanted to make sure I got that information correct. But I know that we did a symposium--not a symposium, but a shareholder meeting to really engage with people to find out, we are working to make sure that people are getting access to the information and also what additional information is needed in what kinds of languages. Let's see. And I am just looking at my notes for a second. Ms. Garcia of Texas. If you could send that to the committee in writing, I think that would be appropriate, and also, what outreach you are doing with regard to seniors. I know that I got initially, even after that first stimulus check, a lot of calls from people in my district who were being told that they had to go through consultants to get their stimulus, and we all knew that was bull corn, but-- Chairwoman Beatty. Thank you so much. Ms. Garcia of Texas. --kind of fraud-- so if I can have the answer to both of those questions, I would appreciate it. Ms. McCray. Yes, I would be happy to provide that. Chairwoman Beatty. Thank you. The gentlelady's time is up. Ms. Garcia of Texas. Yes, ma'am. Thank you. Chairwoman Beatty. Thank you. The Chair now recognizes the distinguished gentlelady from New York, Congresswoman Maloney. Mrs. Maloney. Chairwoman Beatty, thank you for allowing me to participate, and for holding this very important hearing. This is an issue that is deeply personal to me. Back in 2015, I asked the GAO to look at the gender makeup of corporate boards, and despite the fact that women make up 47 percent of the workforce, at that time, they held only 16 percent of the board seats at the S&P 500. Today it is 21 percent; it is still very, very low. The most startling finding in this report was how long they projected it would take to achieve gender parity on corporate boards. And GAO found that even if we assume that equal proportions of women and men started joining boards, starting right now, it would take more than 40 years for there to be an equal number of women and men on corporate boards. And we are here today to make sure that all of you as Directors of the Offices of Minority and Women Inclusion are holding your mission to ensuring diversity and inclusion. If we ever hope to see real change in private sector firms, we must make sure that our financial regulators are taking this seriously and doing everything possible to ensure they don't find themselves digging out of the same hole. The GAO report that was released today--and I want to ask this of Ms. Levine from the Office of Minority and Women Inclusion at the FHFA--the GAO report that was released today showed that Fannie Mae and Freddie Mac have failed to increase the number of women and minorities in their workforce. In 2018, women employees represented 45 percent at Fannie, and 46 percent at Freddie, compared to 58 percent across firms in the private sector. And to make matters worse, the report showed that the share of female employees at both Government-Sponsored Enterprises (GSEs) declined from 2011 to 2018. So my question is, how are you holding managers accountable for implementation of your diversity and inclusion policies to promote the hiring of more women and minorities in your workforce? For example, does your agency utilize performance metrics pay incentives or other metrics to increase accountability for your management teams? Ms. Levine? Ms. Levine. Thank you. Our regulated entities, Fannie Mae and Freddie Mac, are subject to the Housing and Economic Recovery Act, which means they have an affirmative statutory obligation to promote diversity and ensure inclusion. That also gives FHFA very specific authority to examine those regulated entities for diversity and inclusion. And so in 2016, FHFA developed a diversity and inclusion examination program, which we implemented in 2017, and we are just about finishing up the 4th year of that examination. In addition to that, we amended our minority and women inclusion regulation to require that each regulated entity develop a strategic plan for diversity and inclusion. And we do examine them to ensure that they are, in fact, reaching the goals and objectives that they have set forth in their 3-year strategic plan, and that is on an annual basis. Mrs. Maloney. Clearly, they haven't been effective, and more work needs to be done. It is key for the GSEs to recruit more women and minorities in those lower-level positions as they are then better-positioned--just get them through the door--to be promoted and considered for future senior management positions, like board membership. I want to know, do you reach out and get private entities to try to find diverse people? Do you get people to reach out and encourage people to apply? Do you take that proactive step with hiring firms to help or reaching out strategically to make sure you have more minorities and women in the workplace? Ms. Levine. Are you speaking about FHFA itself, or are you referring to our regulated entities? I am not quite sure. Mrs. Maloney. I am talking about getting people to apply in the first place. It is hard to hire women and minorities if they are not applying for the job. So, do you have outreach to make sure that more women and minorities are hired in the first place, so that they are in the queue, so when an opening comes up, they can be promoted? Ms. Levine. Absolutely. Our diverse workforce is 43.9 percent. So, I am not quite sure what you are referring to in terms of not being very diverse. Mrs. Maloney. We would like to get it to 50 percent at least, but anyway, moving along, as a result of that GAO report, I introduced the Diversity in Corporate Leadership Act, and my bill will require public companies to report the gender, racial, and ethnic composition of their boards in their annual proxy statements. And I would like to ask this to Ms. Gibbs from the SEC-- Chairwoman Beatty. Your time is up. Can we get a short answer? Mrs. Maloney. I will submit it in writing, Madam Chairwoman. Thank you for this very important hearing, and we need to work together to get those numbers up. Thank you. Chairwoman Beatty. No, thank you very much. Let me now say thank you to all of our witnesses for your testimony. The Chair notes that some Members may have additional questions for today's panels, which they may wish to submit in writing. Without objection, the hearing record will remain open for 5 legislative days for Members to submit written questions to these witnesses and to place their responses in the record. Also, without objection, Members will have 5 legislative days to submit extraneous materials to the Chair for inclusion in the record. The hearing is now adjourned. [Whereupon, at 3:16 p.m., the hearing was adjourned.] A P P E N D I X September 8, 2020 [all]