[House Hearing, 113 Congress] [From the U.S. Government Publishing Office] FEMA REAUTHORIZATION: RECOVERING QUICKER AND SMARTER ======================================================================= (113-35) HEARING BEFORE THE SUBCOMMITTEE ON ECONOMIC DEVELOPMENT, PUBLIC BUILDINGS, AND EMERGENCY MANAGEMENT OF THE COMMITTEE ON TRANSPORTATION AND INFRASTRUCTURE HOUSE OF REPRESENTATIVES ONE HUNDRED THIRTEENTH CONGRESS FIRST SESSION __________ SEPTEMBER 18, 2013 __________ Printed for the use of the Committee on Transportation and Infrastructure Available online at: http://www.gpo.gov/fdsys/browse/ committee.action?chamber=house&committee=transportation U.S. GOVERNMENT PRINTING OFFICE 82-819 WASHINGTON : 2014 ----------------------------------------------------------------------- For sale by the Superintendent of Documents, U.S. Government Printing Office, http://bookstore.gpo.gov. For more information, contact the GPO Customer Contact Center, U.S. Government Printing Office. Phone 202�09512�091800, or 866�09512�091800 (toll-free). E-mail, [email protected]. COMMITTEE ON TRANSPORTATION AND INFRASTRUCTURE BILL SHUSTER, Pennsylvania, Chairman DON YOUNG, Alaska NICK J. RAHALL, II, West Virginia THOMAS E. PETRI, Wisconsin PETER A. DeFAZIO, Oregon HOWARD COBLE, North Carolina ELEANOR HOLMES NORTON, District of JOHN J. DUNCAN, Jr., Tennessee, Columbia Vice Chair JERROLD NADLER, New York JOHN L. MICA, Florida CORRINE BROWN, Florida FRANK A. LoBIONDO, New Jersey EDDIE BERNICE JOHNSON, Texas GARY G. MILLER, California ELIJAH E. CUMMINGS, Maryland SAM GRAVES, Missouri RICK LARSEN, Washington SHELLEY MOORE CAPITO, West Virginia MICHAEL E. CAPUANO, Massachusetts CANDICE S. MILLER, Michigan TIMOTHY H. BISHOP, New York DUNCAN HUNTER, California MICHAEL H. MICHAUD, Maine ERIC A. ``RICK'' CRAWFORD, Arkansas GRACE F. NAPOLITANO, California LOU BARLETTA, Pennsylvania DANIEL LIPINSKI, Illinois BLAKE FARENTHOLD, Texas TIMOTHY J. WALZ, Minnesota LARRY BUCSHON, Indiana STEVE COHEN, Tennessee BOB GIBBS, Ohio ALBIO SIRES, New Jersey PATRICK MEEHAN, Pennsylvania DONNA F. EDWARDS, Maryland RICHARD L. HANNA, New York JOHN GARAMENDI, California DANIEL WEBSTER, Florida ANDRE CARSON, Indiana STEVE SOUTHERLAND, II, Florida JANICE HAHN, California JEFF DENHAM, California RICHARD M. NOLAN, Minnesota REID J. RIBBLE, Wisconsin ANN KIRKPATRICK, Arizona THOMAS MASSIE, Kentucky DINA TITUS, Nevada STEVE DAINES, Montana SEAN PATRICK MALONEY, New York TOM RICE, South Carolina ELIZABETH H. ESTY, Connecticut MARKWAYNE MULLIN, Oklahoma LOIS FRANKEL, Florida ROGER WILLIAMS, Texas CHERI BUSTOS, Illinois TREY RADEL, Florida MARK MEADOWS, North Carolina SCOTT PERRY, Pennsylvania RODNEY DAVIS, Illinois MARK SANFORD, South Carolina ------ 7 Subcommittee on Economic Development, Public Buildings, and Emergency Management LOU BARLETTA, Pennsylvania, Chairman THOMAS E. PETRI, Wisconsin ANDRE CARSON, Indiana JOHN L. MICA, Florida ELEANOR HOLMES NORTON, District of ERIC A. ``RICK'' CRAWFORD, Arkansas Columbia BLAKE FARENTHOLD, Texas, Vice Chair MICHAEL H. MICHAUD, Maine MARKWAYNE MULLIN, Oklahoma TIMOTHY J. WALZ, Minnesota MARK MEADOWS, North Carolina DONNA F. EDWARDS, Maryland SCOTT PERRY, Pennsylvania RICHARD M. NOLAN, Minnesota MARK SANFORD, South Carolina DINA TITUS, Nevada BILL SHUSTER, Pennsylvania (Ex NICK J. RAHALL, II, West Virginia Officio) (Ex Officio) CONTENTS Page Summary of Subject Matter........................................ iv TESTIMONY Panel 1 Joseph L. Nimmich, Associate Administrator, Office of Response and Recovery, Federal Emergency Management Agency.............. 5 Yolanda Chavez, Deputy Assistant Secretary for Grant Programs, Office of Community Planning and Development, U.S. Department of Housing and Urban Development............................... 5 James Rivera, Associate Administrator, Office of Disaster Assistance, U.S. Small Business Administration................. 5 Panel 2 Glenn M. Cannon, Esq., Director, Pennsylvania Emergency Management Agency, on behalf of the National Emergency Management Association......................................... 24 Gayland Kitch, Director of Emergency Management, City of Moore, Oklahoma, on behalf of the U.S. Council of the International Association of Emergency Managers.............................. 24 Michael O. Finley, Chairman, Confederated Tribes of the Colville Reservation.................................................... 24 PREPARED STATEMENTS SUBMITTED BY WITNESSES Joseph L. Nimmich................................................ 36 Yolanda Chavez................................................... 64 James Rivera..................................................... 70 Glenn M. Cannon, Esq............................................. 73 Gayland Kitch.................................................... 84 Michael O. Finley................................................ 93 SUBMISSIONS FOR THE RECORD Hon. Lou Barletta, a Representative in Congress from the State of Pennsylvania, request to submit written statement from the BuildStrong Coalition.......................................... 15 Joseph L. Nimmich, Associate Administrator, Office of Response and Recovery, Federal Emergency Management Agency, responses to questions for the record from the following Representatives: Hon. Lou Barletta, of Pennsylvania........................... 47 Hon. Nick J. Rahall, II, of West Virginia.................... 59 Hon. Dina Titus, of Nevada................................... 62 [GRAPHIC] [TIFF OMITTED] T2819.001 [GRAPHIC] [TIFF OMITTED] T2819.002 [GRAPHIC] [TIFF OMITTED] T2819.003 [GRAPHIC] [TIFF OMITTED] T2819.004 [GRAPHIC] [TIFF OMITTED] T2819.005 [GRAPHIC] [TIFF OMITTED] T2819.006 [GRAPHIC] [TIFF OMITTED] T2819.007 FEMA REAUTHORIZATION: RECOVERING QUICKER AND SMARTER ---------- WEDNESDAY, SEPTEMBER 18, 2013 House of Representatives, Subcommittee on Economic Development, Public Buildings, and Emergency Management, Committee on Transportation and Infrastructure, Washington, DC. The subcommittee met, pursuant to notice, at 10:07 a.m. in Room 2167, Rayburn House Office Building, Hon. Lou Barletta (Chairman of the subcommittee) presiding. Mr. Barletta. The committee will come to order. First I would like to welcome our new subcommittee ranking member, Mr. Carson. Mr. Carson. Thank you. Mr. Barletta. I look forward to working closely with him on these important issues. And I also want to thank Ranking Member Norton for a decade of service as either ranking or chairman of this subcommittee. I know she will continue to be active, an active member of this subcommittee. I look forward to working with her on these issues. I also want to welcome Mr. Cannon, who will be on the second panel today. He is from my home State of Pennsylvania, and serves as director of the Pennsylvania Emergency Management Agency. I look forward to hearing from him today. Before we begin, I want to take a moment to send our prayers to the people of Colorado. Just this past weekend, a major disaster declaration was issued for the severe storms, flooding, landslides, and mudslides that began on September 11th. Thousands of homes have been damaged or destroyed, and the search and rescue operations are ongoing. Tragically, there have been deaths and many still unaccounted for. We know, even after the storms have passed and the rescue and response operations are completed, these communities will continue to face a devastating situation. They will be tasked to try and put their lives back together again, and rebuild their homes, businesses, and communities, a process that has been bogged down with red tape, creating a bureaucratic nightmare for communities already devastated by the loss of loved ones, and by the disaster itself. It is for this reason, earlier this year, we enacted the Sandy Recovery Improvement Act. That Act included key provisions to streamline the rebuilding process following disasters. The purpose of the hearing today is to review how those reforms are being applied and implemented, and how they can help communities like those in Colorado rebuild faster. We will examine how these reforms are currently being used in the recovery efforts to Hurricane Sandy, the tornadoes in Oklahoma, and other recent disasters. We will also examine how we ensure effective coordination among Federal, State, tribal, and local agencies, in helping communities recover quicker and smarter. Last October Hurricane Sandy made landfall and brought with it storm surges of more than 11 feet, killing more than 100 people, destroying or damaging thousands of homes, and leaving more than 8 million people without power. Communities and States all along the eastern seaboard were hit, including my home State of Pennsylvania. Just this May we saw Oklahoma hit by an F-5 tornado with winds up to 210 miles per hour and over a mile wide, devastating homes and businesses and leaving dozens dead, including children and infants. We know we will have natural disasters. We know we can expect hurricanes, tornadoes, flooding, wildfires, and even earthquakes. We cannot stop them. But we can prepare, mitigate against, and plan for recovery to minimize their impact. There have been a lot of lessons learned from previous disasters. Following Hurricane Katrina, we saw and continue to see, years after that disaster, the rebuilding still ongoing. When communities are devastated by disasters, and people have lost loved ones, their homes, the businesses where they worked, and their communities, we must do better at helping those communities recover and rebuild and put their lives back together again. A lengthy rebuilding process riddled with red tape serves no one. It not only prolongs the harm to those communities, but it results in higher costs. The longer it takes to recover, the more it costs to rebuild, and the more of an impact there is on the local economies. While Congress enacted the Post-Katrina Act to reform preparedness and planning for disasters, recovery remained a slow, costly, and frustrating process. In January of this year, Congress enacted the Sandy Recovery Improvement Act of 2013. That Act incorporated many of the reforms this committee crafted to streamline and reduce costs in the recovery process. That bill included reforms to cut the red tape in debris removal and public assistance for public infrastructure and building projects by allowing States to choose to receive funding based on cost estimates and consolidate projects. The bill also required FEMA to finally clarify its criteria for the individual and household assistance, so that States can have a better idea when their constituents will qualify for aid. We also worked to encourage more advance funding for mitigation, so communities can rebuild smarter and better. These and other reforms in that legislation should help ensure communities can rebuild faster and in ways that make the most sense for them. But while FEMA is the lead agency in disasters, we know their Federal partners are critical. HUD, for example, through its community block grant program, is a key component to the rebuilding process. SBA is critical in ensuring business owners and homeowners can obtain affordable financing in their rebuilding process. I know how important these partners are. When my district was hit by Hurricane Irene and homes and businesses were flooded, I saw how important SBA loans were in the rebuilding process. I was concerned and continue to be concerned about the affordability of SBA's loans. When people have lost everything from a disaster, we must ensure we do what is possible to help them. That is why I introduced the Disaster Loan Fairness Act of 2013. That bill is intended to make SBA loans more affordable for borrowers, including homeowners, following a disaster. I hope to work with the SBA on solutions to this issue. And I look forward to hearing from the witnesses today who represent all levels of Government--Federal, State, tribal, and local--to hear how the recovery efforts are going in recent disasters, how the Sandy reforms are being implemented, and recommendations on any further improvements to the process. I thank all of the witnesses for being here today. I now call on the new ranking member of the subcommittee, Mr. Carson, for a brief opening statement. Mr. Carson. Thank you, Chairman. Good morning, and welcome to our distinguished panel of witnesses. I am very pleased to be here this morning for my first hearing as the ranking member of this subcommittee. Chairman Barletta, I look forward to working with you as we advance issues of importance to the subcommittee, and hope we can continue to work in a bipartisan manner in which you have worked with the legendary Madam Eleanor Holmes Norton. While new to this subcommittee, I am not new to emergency management. As a former law enforcement officer, I have experience as a first responder. I have also worked on homeland security issues, and I understand the need to prepare for disasters, as well as the challenges facing our emergency responders. No place, including my district, is immune from potential disasters and emergencies. In Indianapolis, we have experienced severe windstorms, tornadoes, and floods. We are located close enough to the New Madrid seismic zone that my district could potentially be impacted by earthquakes. Unfortunately, I understand that disasters can sometimes result in the loss of life. My thoughts and prayers go out to those families and communities still struggling to recover from recent disasters, including the ongoing efforts in Colorado. And I sympathize with our witnesses who are here today. Even as you are still mourning your friends and neighbors, after any disaster the recovery phase is a very important step, helping disaster survivors to heal and provide communities with an opportunity to implement long-term goals. This morning's hearing on quicker and smarter recovery is essential to identifying any unnecessary delays during the recovery process. The challenges faced by one community may actually be faced by several communities. It is through hearings like this that we can identify problems, raise public awareness of the issues, and seek solutions to these problems. Earlier this year, Congress passed the Sandy Recovery Improvement Act of 2013, known as the Sandy Reform Act. The Sandy Reform Act included many reforms to address issues raised in prior oversight hearings, and is intended to expedite and streamline the recovery process. It included several tools to ensure that FEMA operates in a more efficient and logistical manner--and logical manner, for that matter--such as expanding on FEMA's cost-estimating authority, clarifying FEMA's authority to delegate certain authorities to States, and requiring FEMA to update its regulations for determining when individual assistance will be provided. I look forward to an update from FEMA on the status of implementation of these and other Reform Act provisions. Finally, Congress appropriated over $60 billion for Sandy relief. And I am interested in hearing from different agencies about the status of these funds. So, thank you, Mr. Chairman, for calling today's hearing, and I thank the witnesses for your testimony. Mr. Barletta. Thank you, Ranking Member Carson. And now I would like to recognize Representative Mullin of Oklahoma to introduce Gayland Kitch, director of emergency management, city of Moore, Oklahoma, who will be on our second panel. Mr. Mullin? Mr. Mullin. Thank you, Chairman. And it's an absolute honor to introduce Mr. Kitch this morning. The first time that we had an opportunity to meet was the day after the tornado that hit Moore. And, as you can probably expect, it was extremely hectic that day. And we had flown in, went to the command center, which was at a fire station. We walk in with the entire delegation, the Governor is there, and they introduce Mr. Kitch as the emergency management for Moore. He spoke a little bit and went to the side and I walked over there to him and I asked him how he was holding up. And he told me something that I will probably never forget. He says, ``Unfortunately, I have been through this twice already,'' because, see, Moore's been hit by now three major tornadoes. And he says, ``Unfortunately, I have been through this twice.'' He says, ``Fortunately, this is my third time to deal with this, and we know how to act.'' And man, did they ever. Moore picked themselves up and was moving fast, the citizens of Moore, the emergency response of Moore was all moving, and it is because of the leadership that is absolutely irreplaceable when we have someone like Mr. Kitch in place. And it is an honor to have you here, it is an honor to have you here, it is an honor to hear what you have to say, and what you have learned, and from the mistakes that you learn. You know, we can all learn from our mistakes sometimes more than we can our successes. And so, thank you. It is an honor to introduce you. Thank you for taking this trip to be here. By the way, he said it is his first time to be to DC, too. So I hope you get to enjoy the time while you are here, sir. I yield back. Mr. Barletta. Thank you, Representative Mullin. We have two panels of witnesses today. On our first panel we have Mr. Joseph L. Nimmich, Associate Administrator for the Office of Response and Recovery, Federal Emergency Management Agency. We have Ms. Yolanda Chavez, Deputy Assistant Secretary for Grant Programs, Office of Community Planning and Development, U.S. Department of Housing and Urban Development; Mr. James Rivera, Associate Administrator, Office of Disaster Assistance, U.S. Small Business Administration. I ask unanimous consent that our witnesses' full statements be included in the record. [No response.] Mr. Barletta. Without objection, so ordered. Since your written testimony has been made a part of the record, the subcommittee would request that you limit your oral testimony to 5 minutes. Mr. Nimmich, you may proceed. TESTIMONY OF JOSEPH L. NIMMICH, ASSOCIATE ADMINISTRATOR, OFFICE OF RESPONSE AND RECOVERY, FEDERAL EMERGENCY MANAGEMENT AGENCY; YOLANDA CHAVEZ, DEPUTY ASSISTANT SECRETARY FOR GRANT PROGRAMS, OFFICE OF COMMUNITY PLANNING AND DEVELOPMENT, U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT; AND JAMES RIVERA, ASSOCIATE ADMINISTRATOR, OFFICE OF DISASTER ASSISTANCE, U.S. SMALL BUSINESS ADMINISTRATION Mr. Nimmich. Mr. Chairman, Ranking Member Carson, members of the subcommittee, good morning. As you have indicated, I am Joe Nimmich, the Associate Administrator for the Office of Response and Recovery at FEMA. I am here today to discuss how FEMA is assisting communities affected by Hurricane Sandy, the tornadoes in Oklahoma, the numerous floods in the East, Midwest, Alaska, and now Colorado, and how the new authorities provided by Congress under the Sandy Recovery Improvement Act of 2013 allow us to better help disaster survivors and communities rebuild. I need to thank the subcommittee for its important role in providing the Agency with the additional authorities included in the Act. I was on the ground after the tornadoes hit in Oklahoma, and just returned from Colorado. I can report firsthand on FEMA's support to survivors and communities. At FEMA, our entire team is committed to helping survivors get back on the road to recovery. And that guides our approach to everything we do, whether that be stabilizing an area in support of first responders, providing public or individual assistance, or supporting the rebuilding of long-term infrastructure in an affected area. We are also pleased that our efforts in support of survivors of Hurricane Sandy garnered the support of the DHS's Office of Inspector General, which recently concluded in their report titled, ``FEMA's Initial Response in New Jersey to Hurricane Sandy,'' that FEMA had performed well in the response to Hurricane Sandy in the State of New Jersey. Outlined in the report--and I quote--``FEMA normally requires several days to deploy and position staff to areas of--for disaster response. In this instance, FEMA had facilities and staff in New Jersey when Sandy made landfall. FEMA's access to the resources allowed a fast and effective response. FEMA prepared well for the disaster, faced challenges with innovative solutions, quickly resolved shortfalls, made efficient disaster sourcing decisions, overcame obstacles, and coordinated its activities effectively with State and local officials. All disasters generate unexpected issues. But the FEMA disaster team was able to adjust and adapt to fulfill its mission efficiently and effectively.'' FEMA's success comes not only from the all-out deployment of critical staff, but from creative and innovative ways to support survivors and communities. FEMA partnered with the National Geospatial Intelligence Agency to analyze satellite and aerial imagery to determine which areas were inaccessible, allowing immediate support to survivors. This partnership continues to grow, allowing FEMA to identify houses that were destroyed or had major damage, expediting individual housing support, not just in Sandy, but in Oklahoma and already in Colorado. FEMA has improved its processes to establish disaster recovery centers, helping inform and register survivors for quicker assistance. In addition to the DRC's, FEMA now employs disaster survivor assistance teams who go door to door in many areas, helping residents who have lost power and Internet access sign up for the disaster relief that they need. At the same time we are supporting the communities impacted by Sandy, we are actively implementing the Sandy Recovery Improvement Act, which authorizes several significant changes to the way FEMA delivers disaster assistance, making us more flexible and efficient. All elements of the Sandy Recovery Improvement Act are being implemented on time: public assistance alternative procedures for permanent work; public assistance alternative procedures for debris removal; and dispute resolution/arbitration are most apparent in affecting communities. And you will hear from Moore, Oklahoma, how the public assistance alternative procedures for debris removal has helped their recovery. On one of the major provisions of the Sandy Recovery Improvement Act gives federally recognized tribal governments the option of requesting an emergency or major disaster declaration through FEMA to the President, instead of going through their representative States. To date, four tribal disasters have already been declared by the President. Improvements in FEMA's response capabilities and Sandy Recovery Act improvements have played out in both Oklahoma and Colorado. On the 20th of May, the State of Oklahoma received a major Presidential disaster declaration, and within 12 hours of touchdown we had FEMA employees in place, helping. Our enhanced incident management teams were deployed and working in Colorado within a day of the start of the disaster, and well before the flooding finished. Pursuant to the Sandy Recovery Improvement Act, FEMA also implemented the debris pilot program in Oklahoma to expedite the removal of debris, which allows the community to rebuild and recover more quickly. The program has been successful. As of September 4th of this year, 96 percent of the debris has been removed; 40 percent was removed within the first 30 days. And just like after Sandy, we are focusing on helping communities build stronger. Oklahoma is already receiving expedited funds to pay for approved mitigation projects; $3.6 million in HMGP funding is obligated to date. At FEMA we seek constant improvement to better support America's disaster survivors, the citizens, and first responders, through constant improvement. And by the authority given to us by Congress under the Sandy Recovery Improvement Act, we are confident that we can be more effective and efficient in each new event. Our ultimate goal, of course, is to support our fellow Americans, providing survivors the assistance, flexibility, and incentives they need to start the recovery process. We look forward to continuing our work with Congress towards this common goal. Thank you, and I am happy to answer any questions you may have. Mr. Barletta. Thank you for your testimony, Mr. Nimmich. Ms. Chavez, you may proceed. Ms. Chavez. Good morning, Chairman Barletta, Ranking Member Carson, and members of the subcommittee. Thank you for the opportunity to testify regarding the Department's recovery efforts for Sandy and post-Sandy disasters. This morning I will address the following five areas: Federal agency coordination; the policies that HUD has implemented to ensure that community development block grant disaster recovery, or CDBGDR funds, do not duplicate assistance provided by other Federal agencies; as well as the policies we have implemented to prevent waste, fraud, and mismanagement. I will also touch upon the status of the allocations under the Disaster Relief Appropriations Act of 2013 and the areas in which we may improve recovery efforts. In the aftermath of Superstorm Sandy, President Obama directed Secretary Donovan to lead the Federal response, and issued an Executive order creating the Hurricane Sandy Rebuilding Task Force. The task force has developed a comprehensive regional rebuilding strategy which includes recommendations for enhanced Federal coordination. The Secretary and the Department also play a central role in the disaster--excuse me--in the national disaster recovery framework, or the NDRF. The NDRF is the coordinated governmentwide approach to recovery and rebuilding with HUD acting to implement the full range of Federal housing resources. Federal coordination is also at work in HUD's implementation of the Disaster Relief Appropriations Act. Eight days after the President signed the law, HUD announced an allocation of $5.4 billion to five States and the city of New York to begin the Sandy recovery effort. Less than 30 days later, HUD published a Federal Register notice outlining the requirements for the use of these funds. The Department's aggressive implementation of the Sandy appropriation would not have been possible without close coordination with our partner agencies. HUD relies on data and the financial assistance provided by FEMA and SBA to determine the unmet housing, economic development, and infrastructure needs that remain to be addressed through CDBGDR funds. However, as described in greater detail in my written testimony, HUD coordination with FEMA has extended beyond data sharing. Our work on Sandy has led to expedited historic preservation and--to an expedited historic preservation and environmental review process. With substantial Federal resources flowing to individual communities and entire regions, HUD has established policies to ensure that our funds are being used to supplement and not replace recovery funds from FEMA, SBA, the Army Corps of Engineers, and other sources. The Department has published guidance to guard against the duplication of benefits, and provided training and technical assistance to help State and local governments comply with the law. In order to prevent waste, fraud, and mismanagement, the Department has reinforced its own internal controls with the new cradle-to-grave plan for these funds that has been submitted to OMB, the GAO, and House and Senate appropriators. Moreover, we have committed to an enhanced level of technical assistance and monitoring of Sandy grantees with biannual, on-site monitoring of each grantee. These efforts are only possible because of the $9.5 million in administrative funds provided by Congress under the Act. We also meet monthly with our Office of Inspector General to identify issues of concern, and work jointly on IG and HUD staff training. I must note that, prior to the approval of a grantee's action plan, HUD must certify that the grantee has the policies in place to guard against duplication of benefits, and also certify to the adequacy of each grantee's internal financial controls and procurement practices. The next allocation for Sandy grantees will be informed by FEMA data and focus on unmet infrastructure needs. We expect to announce that shortly. The Department has also allocated $514 million to 21 State and local governments for 2011 and 2012 disasters. This includes about $47.2 million to Luzerne and Dauphin Counties in the Commonwealth of Pennsylvania for recovery needs from Hurricane Irene and Lee. We have also started to address 2013 disasters; $37 million was allocated to the city of Moore in the State of Oklahoma for recovery from this year's tornadoes. And $28.8 million has been allocated to State of Illinois grantees to address damage caused by heavy flooding in the spring. Finally, providing increased flexibility to Federal agencies and improved data accessibility for both agencies and grantees will lead to a more timely Federal response. Thank you for the opportunity to testify today. I am happy to answer any questions you may have. Mr. Barletta. Thank you for your testimony, Ms. Chavez. Mr. Rivera, you may proceed. Mr. Rivera. Good morning, Chairman Barletta, Ranking Member Carson, and distinguished members of the subcommittee. Thank you for inviting me to discuss SBA's role in Federal disaster response and recovery efforts. The SBA Office of Disaster Assistance is responsible for providing affordable, timely, accessible financial assistance to businesses of all sizes, homeowners and renters impacted by disasters. Many disaster survivors have insurance, which covers part or all of the physical property loss due to a disaster. For those losses not covered by insurance, the primary form of Federal financial assistance is a low-interest SBA loan. Since SBA's inception in 1953, we have approved more than $53 billion in disaster loans to almost 2 million families and businesses across the country. While SBA is not a traditional first responder agency, we are on the ground immediately following a disaster. We coordinate with Federal, State, and local partners to set up disaster and business recovery centers and deploy critical financial assistance. In the aftermath of a disaster such as Superstorm Sandy and the devastating tornado in Moore, Oklahoma, SBA's primary role is to provide families and businesses with low-interest, long- term loans. These disaster loans are a vital source of economic stimulus that enables survivors to get back on their feet. Under our disaster loan program, homeowners may borrow up to $200,000, and business and nonprofit organizations are eligible for loans up to $2 million. These funds can be used to assist with many uninsured and otherwise uncompensated physical losses sustained during a disaster to repair, replace damaged physical property. In addition to our disaster loan products, we also help small businesses recover through our Government contracting and business development programs. We aggressively seek to fill gaps in the market and provide survivors with access to capital, counseling, and contracting they need to rebuild their lives and their livelihoods. Throughout my career at SBA, I have seen firsthand the benefits of the disaster assistance program, perhaps most notably in the wake of Superstorm Sandy. Due to the immense-- due to the storm's immense footprint along the densely populated east coast, Sandy was one of the most destructive natural disasters in recent history. As such, I can assure you that SBA leveraged all of our resources to provide timely and effective assistance throughout the impacted States. Working closely with our response and recovery partners at FEMA and HUD, as well as with State and local agencies, we used every tool available to assist the maximum number of families and businesses affected by the storm. SBA deployed over 390 disaster specialists to the region, setting up 146 disaster recovery centers with FEMA, and 38 disaster loan operations centers. SBA also established 49 business recovery centers, where survivors could apply for a disaster business loan and receive additional business counseling from our local resource partners. Between our loan processing centers, call center, and on- the-ground staff, SBA had over 2,400 disaster employees dedicated to Superstorm Sandy. This is in addition to our local district office staff and extensive network of resource partners across the region. As a result of this increased presence, we were able to meet with over 130,000 survivors and respond to over 212,000 phone calls throughout the declaration period. We approved over $2.4 billion in loans to more than 36,000 homeowners, renters, and businesses, with an overall approval rate of 53 percent. While we are proud of our response efforts, we are always looking for ways to better support those communities impacted by disasters. In recent years, SBA has made a number of improvements that have allowed us to better respond to disaster survivors. For example, in order to create more transparent and user- friendly processes, we streamlined our loan application forms and implemented a redesigned electronic loan application. In fact, we successfully increased the use of the electronic loan application from 26 percent to 55 percent over the past two fiscal years. We also designated case managers for each approved application, so borrowers know their principal point of contact when they have a question or need help through their loan closing disbursement process. These reforms played a key role in allowing SBA to effectively and efficiently respond to disasters--to Sandy and subsequent disasters like the massive tornado that struck Moore, Oklahoma, and recently, the flooding in Colorado. Whether on the ground in the affected areas or at regional centers, we keenly focus on meeting the needs of the families and businesses impacted by disasters. We know that recovery is a long-term process, and we are committed to ensuring that small business owners and their communities are able to emerge stronger than ever. Thank you again for inviting me to testify this morning, and I look forward to answering any questions. Mr. Barletta. Thank you for your testimony today, Mr. Rivera. I will now begin the first round of questions, limited to 5 minutes for each Member. If there are any additional questions following the first round, we will have additional rounds of questions, as needed. Mr. Nimmich, I understand that you have been on the ground in Colorado. If you can, give us what is the current situation there. And can you update the subcommittee on the response efforts occurring regarding the recent disaster in Colorado? Mr. Nimmich. Mr. Chairman, the search-and-rescue events in Colorado continue today. There are still communities that are isolated, there is over 300 unaccounted for individuals. FEMA, as well, is supporting State and local responders with four urban search-and-rescue teams that are going to those communities door to door, to ensure that every survivor is located and then provided the necessary resources to start their lives over. To date, there are over 8,000 registrants already in the FEMA's database, identifying themselves as potentially qualified for support, either from FEMA or Small Business Administration. And over 800 individuals have already been receiving support in terms of individual funding to take care of their immediate needs. There are over 16,000 houses that are likely destroyed, and that there are 20,000 additional houses that are endangered. This will be a long-term recovery. We don't have a good handle yet on how much of the infrastructure is impacted. We do know that there are sewage and wastewater facilities that are likely destroyed at this point in time, sir. Mr. Barletta. Mr. Rivera, I understand SBA is already on the ground in Colorado. Where are you in your operations there? Mr. Rivera. Yes, sir, Chairman. We were collocated with FEMA, and we joined them on the individual assistance side. We have deployed about 25 people so far. We are currently working with FEMA and the State to set up disaster recovery centers, and will also set up a couple of business recovery centers that include our small business development centers and our resource partners. Mr. Barletta. Thank you. Ms. Chavez, has HUD begun its operations in Colorado? And, if so, can you update us on those? Ms. Chavez. Sure. So we have started to assess damage to HUD assets. We are also working to collect the data as it is coming in from FEMA and SBA, so we can be ready to make a disaster recovery allocation to Colorado when we are ready. Data usually takes a month or two to come in, but we are starting very early to start to collect that. We are also ready to send TA providers to the State so they could start their recovery planning process, even before we make the allocation. Mr. Barletta. Thank you. Mr. Rivera, my bill, the Disaster Loan Fairness Act of 2013, it would allow for market-based interest rates for Small Business Administration disaster loans for homeowners, renters, and businesses. My question to you is, how do you think this interest rate change would impact the disaster loan volume that the Small Business Administration would be able to support? Mr. Rivera. Chairman Barletta, we feel that the interest rates that are currently being provided are reasonable on the homeowner side and the business side. For example, there are two rates, as you know. There is a credit elsewhere rate and noncredit elsewhere rate. On the home side it is less than 2 and 4 percent. On the business side it is 4 percent and 6 percent. From a credit worthiness perspective, we would have to do an analysis with the proposed bill and determine, you know, the number--how many more loans we could make, based on the interest rate adjustment. Mr. Barletta. Do you believe the SBA would experience a significant amount of new activity with a market-based rate system? Mr. Rivera. We would have to go back and do the analysis. It is just hard for me just to determine, based on that, and then the impact that it would have on the subsidy rate. But from, you know, having to safeguard taxpayer funds and stuff, there would probably be some sort of an adjustment to the subsidy model, which may result in an increase in subsidy. Current subsidy rate is about 11 percent, and we haven't run the numbers as far as what impact that would have to the subsidy model. Mr. Barletta. And what are you doing to ensure that the SBA loans are affordable? As I said, you know, when the floods hit Pennsylvania--I come from, as I told you, the coal region of Pennsylvania. And when people have lost everything that they have owned, it was pretty hard for me to go back there and tell them that I am from the Federal Government and, ``I can get you a loan at 6-percent interest.'' They would probably beat the daylights out of me at that point. So, what are we doing to make those loans more affordable? Mr. Rivera. So I clearly understand, from--where you are coming from. I was a former banker, I have been with SBA for 23 years right now. We are the most aggressive lender in town. There is no doubt about it. We try to make every loan. The credit elsewhere rate, as you are citing, the 6-percent rate, does go to a smaller percentage of the borrowers that we have who do have credit elsewhere. A lion's share of our loans are made at the 4-percent rate. And it is a fixed rate that we can make up to 30 years. So, as I have mentioned before, we feel it is reasonable, and we try to make as many loans as we possibly can. On average, we are--as in Sandy, we are in about the 53-55 percent approval rate percentage. And when we don't make those loans, what we do--as a result of Irene, when we had the discussion a couple of years ago--we do refer these declined business owners to small business development centers so they can help with repackaging their debt structure. And what we found, as a result of the SBDC connection, is that we do--we are able to provide more loans, because the SBDC's can work successfully with their current bankers and their debt structure from that perspective. Mr. Barletta. Thank you. I would like to now recognize Ranking Member Carson for 5 minutes. Mr. Carson. Thank you, Mr. Chairman. Mr. Rivera, please describe the SBA's loan disaster program, such as the criteria used by the SBA to determine whether to grant an SBA loan, the debt-to-income ratio used, the loan recovery rate over the years, and the process used in the event of a default--the loan default rate. Mr. Rivera. OK. So, the process is we encouraged everybody in a Presidential declaration to start registering with FEMA. What we do is we provide FEMA with an income test table. And if they are below that income test table, those disaster survivors stay with FEMA and they go from--to the unmet needs program, where they get a grant immediately. If they are above that income threshold, they are referred to SBA. We encourage everybody to apply online with our electronic loan application. As I have mentioned, we have gone from 25 percent up to 55 percent. So it is a pretty seamless process, from that perspective. When we look at an application, when we receive an application, we do an analysis. We look at income and debt. We actually use what is reported on an individual's Federal tax returns. We don't ask for copies of their tax transcripts--I mean Federal tax returns. We ask for them to give us authorization to get a copy of their tax transcript. So, what is reported to the IRS is what we use, from an income perspective. We run credit bureau reports, and we also credit score those individuals. If somebody has a credit score that is in the lower 500s, what we end up doing is we decline them and refer them back toFEMA on the homeowner side. And, as I mentioned to Chairman Barletta, we refer the businesses to the small business development centers. On average, you know, we make about 50 percent of the loans that we--that are--of the applicants that apply to us. Once we fully process and once we fully disperse the loans, we have our own--we are basically a disaster bank. We will hand off the relationship from our office to the Office of Capital Access that service the loans. They are very lenient, from the perspective--from a collection perspective. But we do follow private-sector collection practices. On average, home loan default rate is about 10 percent, and the business loan default rate is about 15 percent. Mr. Carson. Thank you. Ms. Chavez, what types of housing tools did HUD use in relationship to Sandy to provide housing to displaced residents, especially for low-income individuals? Did HUD have adequate authority to implement all the various housing options considered? Ms. Chavez. Yes, we do. In fact, the Act provides for HUD to approve the jurisdiction's plan. So when State of New Jersey, New York, New York City submitted their plans, they needed to ensure they were meeting the housing needs of low- income individuals, and also address damage to public housing units and include that as part of their plan. So, their housing programs really include the spectrum of assistance to low-income individuals, development for multifamily rental housing, as well as assistance to homeowners. Mr. Carson. Thank you. Mr. Nimmich, FEMA's ability to use cost estimating was first authorized in the Disaster Mitigation Act of 2000, yet it was never implemented. That authority was expanded on in the Sandy Relief Act. What obstacles or challenges, in your mind, if any, have been identified that may impact implementation and use the cost of estimating authority? Mr. Nimmich. I think the biggest challenge is the uncertainty of a new program. We have already started and have actually implemented a program with Vermont that was signed on the 29th of August of this year. We are working very closely with Oklahoma. But any time you go from a well-established process of actual cost to a new process of estimation, where the grantee is ultimately responsible for the final cost of the improvement, or the replacement, there is a certain degree of uncertainty. So, we are in an education program, sir, to make sure that they understand, and that we use very good cost estimates from both the grantee's perspective, as well as FEMA's perspective, to ensure that we have a capability of completing that project within the estimated cost. Mr. Carson. Thank you, Mr. Chairman. I yield back my time. Mr. Barletta. Thank you, Ranking Member Carson. I would like to recognize Mr. Walz for 5 minutes. Mr. Walz. Thank you, Chairman. And I would like to thank each of you and the folks who work in your agencies for being there at some of the most difficult times for our constituents across the country. And my district is no different. A 2007 flood, each of your agencies were there, providing that assistance and trying to work through the individual issues. And they are always challenging. I have a specific question, Mr. Nimmich, to help me on this. We had an ice storm in April of this year. And, of course, those most often--the most devastating part is it pulls down our electric utilities. And my district, being rural Minnesota, just like a large part of the country, is served by rural electric cooperatives. And those cooperatives serve 12 percent of the population, but cover over 55 percent of the geographic land. So they are nonprofits, it is very, very narrow. Well, in this ice storm, brought down lines, we applied to FEMA to try and get help. FEMA denied two of my cooperatives, Federated and Nobles, any help because of their determination that they did not have--I guess the word here is ``appropriate board policy'' on this. The problem we are having is the interagency fight. These cooperatives follow rural utilities, RUS, Department of Agriculture. The proposal is in there. Now, this is not a question of whether there was maintenance on the line. That is not in question. It was done right. It wasn't in paper accordingly. Their confusion lies is their main funder is RUS loans. And they followed those procedures absolutely correctly, but they are being denied the assistance that they were--they tried to appeal it, and the only thing we are hearing is a FEMA declaration that it wasn't appropriate board policy. So, this creates great confusion amongst them. It created-- again, cooperatives are so narrow, and their consumers are so narrow, their members, that one like this has a devastating impact on rates, 100-percent increases in some cases. And so, I guess my question is--and I am not putting--yes, I am putting you on the spot a bit--maybe more for your staff. We still don't understand. Those rules were not given correctly. It was an interpretation after the fact. No one has ever questioned the service commitment or how these were done. And all documentation indicates the lines were completed within FEMA guidelines. In no instance was a conductor replacement done incorrectly. No one is disputing that. But it is like, ``You didn't have the right set of paperworks in the policy, and because of that we are denying you.'' So, my question is, what is our course of action? This is devastating to these rural electrics, it is devastating economically. And they feel they followed exactly what they should, they saw the Department of Agriculture as the authority propagating the rules, not FEMA. So how do we go about that? Mr. Nimmich. So, Mr. Walz, I don't have the specifics of why the denial was put in place. But I will offer you that we will answer that question for the record. Mr. Walz. I appreciate that. And again, I want to be very clear. I thank all of you. These are challenging. Every individual situation in every disaster is different in its own way. I am very appreciative of the chairman and the ranking member in this committee I think trying to streamline this and trying to understand that, and recognize each of your agencies are absolutely critical. But if we can do a better job at it, then we should continue to try and do a better job. So I thank you for that. Mr. Nimmich. Yes, sir. I recognize the sense of frustration. And it does become more difficult, as we move from State and public-owned utilities to privately owned utilities, and it becomes a gray area. But we owe you a better answer, and we will provide one for the record. Mr. Walz. I appreciate that. I yield back, Mr. Chairman. Mr. Barletta. Thank you, Mr. Walz. I would ask unanimous consent to insert into the record a letter from the BuildStrong Coalition, thanking the committee for today's hearing, and encouraging us to consider mitigation strategies for saving lives, reducing property damage and Federal disaster costs. The Coalition consists of a variety of fire service groups, property insurers, and code councils. [No response.] Mr. Barletta. Without objection, so ordered. [The information follows:] [GRAPHIC] [TIFF OMITTED] T2819.008 [GRAPHIC] [TIFF OMITTED] T2819.009 [GRAPHIC] [TIFF OMITTED] T2819.010 I would now like to recognize Ms. Edwards for 5 minutes. Ms. Edwards. Thank you, Mr. Chairman. And it is great to see the leadership of this committee including our new ranking member, as well. And thank you all for--the witnesses today-- for your testimony. I was just recently at a family reunion and one of my cousins is still displaced from Hurricane Sandy and was just incredibly frustrated by the process of trying to figure out getting assistance and rebuilding, moving from, you know, one temporary housing location to another temporary housing location. And I sympathized with her, but I don't know what an answer is for a family like that. And you can imagine the challenges also still trying to maintain getting up and going to work every day, and trying to balance all of this. And it is true that across this country, whenever we have a disaster, we expect that our Government, whether it is our local and State government or our Federal Government, to be able to, you know, respond in a time of need. And I find it very, you know, amazing that, you know, for all of the beating up on Government that goes on around here, and I look at the work that your agencies do and that so many of your workers do, and when it comes to a disaster, the first thing that we call for is Government. And, thankfully, we have learned a lot over the last several years. I know your agencies have. I have seen on the ground--members of this committee actually went up to New York, New Jersey, to visit with some of the immediate responders and saw, on the ground, the coordination that goes on with FEMA, with various State and local partners and agencies. And we can see that there are problems, but there are also some things that are really working well. I, you know, witnessed, for example, the coordination that is taking place that allows flexibility for FEMA to make determinations about what kind of mitigation assistance to offer homeowners who may be able to stay in their home, even though their home doesn't necessarily have water or electricity. That actually ends up saving us money, because you are able to engage in that kind of flexibility. So I really do appreciate the work that you do. And I know in Maryland, you know, we were fortunate, where other people were not. Our Eastern Shore was skirted by Hurricane Sandy. We received about $8 million in assistance. You know, any State or jurisdiction always wants to receive more. But my question just to you is, you know, when you think about the ability to pay and what is considered to calculate income and debt ratios, I am curious as to how you look at a business or a homeowner that has lost everything and still has, even with an insurance payment, still has a piece of a mortgage or a business loan to repay, and how you consider that in your determinations of income and ability to pay back a loan. And I am also curious as to what kind of pressure is brought to bear on banks and financial institutions to make loans that, even if guaranteed by the SBA, for example, that it doesn't necessarily mean that the financial institution is going to make the loan. And so I wonder what you do in those circumstances to more strongly encourage those institutions to give up their capital to make these loans that, in many cases, are like 100-percent guaranteed. Thank you. Mr. Rivera. Thank you, Congresswoman Edwards. The disaster loan program is--the SBA disaster loan program is a direct loan program, contrary to the SBA's 7(a) and 504 loan programs, which are--you know, it is a guarantee based on a percentage worked out with the bank. In situations where we are working to respond to individuals---- Ms. Edwards. Is that 100 percent direct? Mr. Rivera. Yes, the SBA disaster loan program is direct. And that is the 11-percent subsidy cost that the--for--it is 11 percent, or 11 cents on every dollar is what we get from the taxpayers. It is a subsidized program, from that perspective. The--we look at the 3 years prior to the disaster. So, in situations where somebody is completely wiped out or partially damaged, or whatever the uninsured loss is, what--we encourage them to apply with us, we will try to make the loan, and we can start the rebuilding process while they work with their insurance company to try to get, you know, back to where they were prior to the disaster, from that perspective. If they have an existing SBA-guaranteed loan on the 504 side, we actually reach out to the lender and ask that they provide some sort of deferment period so there is no payments made during that 3-, 6-, 9-, 12-month period, where it goes from a recovery perspective. And also, we stage our first payment after the recovery has been completed. So, it takes them 3 months, 6 months, 9 months, 12 months to rebuild, we can go up to a couple of years if we need to, in order to make it as flexible as possible for the business. Ms. Edwards. And what about for homeowners? Mr. Rivera. Homeowners, it is the same situation. Most insurance--I mean most homeowners' mortgage companies are--they are pretty straightforward. If they don't provide their monthly payment, they probably fall into foreclosure. In situations where there is walk-away states, we have discussions with the mortgage company and with the individual on what they plan to do and how they plan to proceed. But we follow the same--we request the same type of deferment process for individual homeowners that have existing mortgages, where they have lost their house. Ms. Edwards. Is that--I apologize, Mr. Chairman, but is that also true? Because one of the things that I have heard are frustrations is about homeowners who are also business owners and they have used their home to get a second mortgage to subsidize--to--you know, to help them with their business, and they fall into this kind of in-between category. Mr. Rivera. So, you know, we treat them as--for example, there are a lot of home-based businesses. So, if you have a home-based business and you are damaged by a disaster, we will go ahead and make you a home loan on the physical side. And we can also make a physical business loan for any equipment that was lost, or anything regarding the home-based business, and then provide a working capital loan to help them with their-- pay their fixed operating expenses during the disaster period while they recover. Mr. Barletta. Thank you. The Chair now recognizes Mr. Mullin for 5 minutes. Mr. Mullin. Thank you, sir. Appreciate once again to be here. Sorry I have to run in and run out. That is the juggling of, I guess, being elected now. My question is for Mr. Nimmich. Am I saying that right, sir? Mr. Nimmich. Nimmich. Mr. Mullin. Nimmich. OK, I am sorry. Can you explain how FEMA applies its policies to electric utility repair companies to applications for public assistance for electric cooperatives? How does FEMA manage the process so that regions that develop and apply standards that are outside FEMA's own policy? What is FEMA doing to address inconsistency of rulings and decisions between its regions? Basically, what I am saying is that there has been a lot of inconsistency when FEMA has been needing to be called in for assistance with these co-ops. And when we are trying to get to a role that everybody is dealing with, we seem to have a lot of people injecting their own opinions on the role of FEMA. Mr. Nimmich. As I indicated to Representative Walz, when it comes to electric co-ops, you start into that gray area between publicly owned and privately owned entities. I can't give you the specific answer at the moment, but I will answer your question, Mr. Mullin, for the record. Mr. Mullin. OK. The issue--let me address it--to be a little bit--bring it down to a different level. I am from Westville. I live right on the border. My back fence is literally Arkansas. Westville, Oklahoma-Arkansas back fence. When a ice storm came in, we were having issues with being able to bring in utility companies over the State line to help with repairs to our electric system because of an interpretation that we couldn't find--saying that we couldn't bring out-of- State contractors to help us in the repair if we were deemed to have the manpower to do it, no matter how long it was going to take. That was an issue. When you are on a border--I can understand that if maybe you live in Oklahoma City. But when you live in a border town like ours, that creates some pretty big problems. Mr. Nimmich. Sir, so are you talking about the decision on whether we would fund the support or the resources from another State? Because the utilities usually have emergency management agreements, where they work with each other---- Mr. Mullin. Right. Mr. Nimmich [continuing]. To support it. So I presume you are getting to the point you were denied payment because the decision was made that the utility could have affected its own repairs, as opposed to using an EMAC-type of support. Mr. Mullin. I don't know the details to it. We were told that FEMA wasn't going to pay for out-of-State contractors to come in and help us. Mr. Nimmich. OK, so that is part of the Federal coordinating officer's processes of determining what are equitable costs or not equitable costs. The question, I think, is that the cooperatives become a gray area. And I owe you an explanation of what is eligible and what is not eligible in costs for a cooperative, in terms of repairs to the electric system, and I will provide that for the record. Mr. Mullin. OK. Appreciate it. Mr. Chairman, I yield back. Mr. Barletta. Thank you, Mr. Mullin. Mr. Nimmich, Pennsylvania was hit with severe weather and flooding during June and July. However, last month, Pennsylvania was denied a request for major disaster declaration based on FEMA's assertion that these storms were not part of the same weather system. Now, this conclusion directly contradicted the conclusion of the National Weather Service that indicated the same weather system caused these storms. Now, disaster declarations have been issued for other States in which storms occurring over a period of time were a part of the same system. My question is, what are the clear criteria that FEMA uses to determine if--whether events are part of the same overall system? And then how are they applied in this particular case? Mr. Nimmich. Chairman Barletta, we currently have the appeal from the State of Pennsylvania for that request for a major declaration, and it is in processing now. We work very closely with the National Weather Service in terms of identifying what are, in fact, complete cells or not cells. We have gone back to them for validation and make sure we have the right interpretation of that weather pattern at that time, and it will be reviewed as part of the process of the appeal. Mr. Barletta. Thank you. How do you anticipate the reforms in the Sandy Recovery Improvement Act may be used in the wake of the recent storms and flooding in Colorado? Mr. Nimmich. Administrator Fugate has already had discussions with the Governor, and the Governor clearly is interested in the alternate public assistance procedures that would allow him to rebuild better and stronger, based on accurate assessments of what the damage is. We fully expect that both the debris and the alternate procedures, public assistance procedures, will be utilized by the State of Colorado, as the debris pilot was used in the State of Oklahoma for the Moore tornadoes. Mr. Barletta. Mr. Nimmich, as you know, we are in the process of drafting a FEMA reauthorization bill. In the Sandy rebuilding strategy report issued last month it recommends cutting red tape, but gives little guidance to Congress as to how to do so. Are there additional authorities or reforms you believe are needed to improve--to further improve recovery and rebuilding efforts following disasters? Mr. Nimmich. Mr. Chairman, the authorities that this committee helped give us in the Sandy Recovery Act are a long way forward to being able to be more efficient, more flexible, and more capable of meeting States' needs. We are just at the part of implementing those particular elements of the Recovery Act, and we do not, at this point in time, have additional requests of the committee. However, as we do work these procedures through, and identify areas where there may be additional capabilities, we will come back to the committee for that--or to provide that information. Mr. Barletta. Now, as you know, earlier this year we enacted reforms to the recovery process through the Sandy Recover Improvement Act. That Act was intended to cut through the red tape and speed up the rebuilding process. How many applicants have accepted the public assistance pilot program? Mr. Nimmich. Thus far, Mr. Chairman, the State of Vermont, not having started any of the construction work on their damage from Hurricane Irene, has moved forward and accepted the alternate procedures. The challenge we have is, as I have indicated, alternate procedures create a degree of uncertainty from what has been a standard process. So we are actively engaging with the State of New York, the State of New Jersey, Oklahoma, Colorado, Alaska, all of these States, to ensure they completely understand the new alternate procedures and are comfortable with them, so that we can move forward. That education process is taking some time. Mr. Barletta. Are there any regulatory or legislative hurdles preventing applicants from not wanting to use the program? Mr. Nimmich. Not at this time. Mr. Barletta. Ms. Chavez, FEMA mitigation projects meet a cost-benefit test in order to receive funding. HUD has billions of dollars for mitigation after Sandy. Does HUD require a cost benefit test? And, if not, how do you ensure taxpayer dollars go to the most beneficial projects? Ms. Chavez. So the next allocation of Sandy dollars will be focused on infrastructure and, of course, on mitigation. And I think that when we issue the notice, you will be happy to see the requirements that we are placing on grantees to ensure that they analyze the cost benefit of the project. But even in the regular projects, and what they are doing now with housing and small business, we do ensure that they are really addressing just the unmet need. So our grantees are required to look at all the financial assistance that has been provided, again, by FEMA, SBA insurance, any other sources, before they actually fund unmet need. So, our disaster recovery funding is focused on ensuring that they are really addressing the unmet need and not duplicating benefits. Mr. Barletta. Thank you. The Chair now recognizes Ranking Member Carson. Mr. Carson. Thank you, Mr. Chairman. Madam Chavez, when Congress enacted the Sandy supplemental appropriations bill earlier this year, we effectively required grantees to expend the funds within 24 months of the funds being obligated. In order to ensure that this process is transparent, please describe the process HUD uses to submit waiver requests to OMB, the type of data provided to OMB, and what information about the request, if any, that you share with the grantee. Ms. Chavez. Sure. So, first of all, you know, we ask grantees to obligate the funds that they are going to need immediately. So, again, if they have a 2-year expenditure deadline on all allocations. So, although we may allocate a large portion of their grant, they only have to obligate with us, in terms of a grant agreement, the funds they are going to use immediately. Because as soon as they obligate, that is when the 2-year clock starts. But in terms of the--to OMB, we have submitted our proposal on how we will be approving waivers as grantees request them from HUD. And we are clear that some activities take much longer, and will take much longer than 24 months. You know, housing rehab is usually very fast. Of course, infrastructure can take years. So what we are asking grantees to do, as they start to request waivers--and, of course, that has not started yet--but when they do, is to outline the type of activity they are requesting the waiver, and the reasons why. So we have a whole system that--but the waivers will come through to HUD, and HUD will then review them and provide the approval. Mr. Carson. Recently there have been complaints by Sandy- impacted residents about mold growth in their homes. Does HUD have any program to help address these mold issues? Ms. Chavez. CDBGDR, the recovery funds, can be used for mold remediation. And we have made that clear to grantees and provided a lot of guidance on that issue. And we are also going to reinforce it in the next notice, so the grantees are clear on that---- Mr. Carson. Thank you. Ms. Chavez [continuing]. Activity. Mr. Carson. Mr. Nimmich, FEMA has adopted wildfire mitigation policies for hazard mitigation grant programs and the pre-disaster mitigation programs. Has FEMA examined the debris removal program in forested areas, and evaluated how the debris removal program can be also used to mitigate wildfires? Mr. Nimmich. The debris removal program is associated with a disaster. There are wildfires that qualify, and then there are some that are not. We have not had a request, nor have we reviewed how the debris removal program may remove what is normally a Forest Service requirement to take out the undergrowth or the challenges of the fuel for the fire. Again, debris has to be associated with the disaster. So it would be removing the burnt debris out, rather than a pre--the debris program would not take out the fuels that exist pre- fire. Mr. Carson. Thank you, Mr. Chairman. I yield back my time. Mr. Barletta. Thank you. I expect there will be additional questions that will be submitted for the record. And I welcome Ranking Member Carson to submit any that he has, as well. I would like to thank you all for your testimony. Your comments have been very helpful to today's discussion. I will now call on our second panel. I thank you. On our second panel we have Mr. Glenn M. Cannon, director of Pennsylvania's Emergency Management Agency, National Emergency Management Association; Mr. Gayland Kitch, director of emergency management, city of Moore, Oklahoma, U.S. Council of the International Association of Emergency Managers; and Mr. Michael Finley, chairman, Confederated Tribes of the Colville Reservation. I ask unanimous consent that our witnesses' full statements be included in the record. [No response.] Mr. Barletta. Without objection, so ordered. Since your written testimony has been made a part of the record, the subcommittee would request that you limit your oral testimony to 5 minutes. Mr. Cannon, you may proceed. TESTIMONY OF GLENN M. CANNON, ESQ., DIRECTOR, PENNSYLVANIA EMERGENCY MANAGEMENT AGENCY, ON BEHALF OF THE NATIONAL EMERGENCY MANAGEMENT ASSOCIATION; GAYLAND KITCH, DIRECTOR OF EMERGENCY MANAGEMENT, CITY OF MOORE, OKLAHOMA, ON BEHALF OF THE U.S. COUNCIL OF THE INTERNATIONAL ASSOCIATION OF EMERGENCY MANAGERS; AND MICHAEL O. FINLEY, CHAIRMAN, CONFEDERATED TRIBES OF THE COLVILLE RESERVATION Mr. Cannon. Thank you, Chairman Barletta and Ranking Member Carson, for the opportunity to represent the National Emergency Management Association this morning, along with my home State of Pennsylvania, at this important hearing today. Sandy was a unique storm in that, since it was so widespread, it gave us the opportunity, as a Nation, to reflect back on what happened: improvements that can be made, how to implement those improvements, and an evaluation of the final products. I will cover these aspects today of Sandy and her aftermath. As Sandy moved towards the east coast, Pennsylvania closely monitored the storm and its projected tracks. The U.S. Army Corps of Engineers continually generated models utilizing the National Hurricane Center storm track predictions to project the storm's path and the anticipated catastrophic damages. We quickly deployed swift water rescue teams and other rescue assets, sought a Stafford Act declaration from the President, and prepared for the worst. Sandy's actual landfall occurred north and east of those projections. But flooding, widespread wind damage, infrastructure damages, extensive power outages, and transportation interruptions occurred throughout our State. The damage we experienced and subsequent Presidential disaster declaration was significant for us, but nothing near what our neighbors in New York, New Jersey, and Connecticut experienced. We are all well aware of the scale and scope of the damage to New Jersey. But the true story of success there is in the tremendous response and recovery they mounted. I worked with my counterpart there to help put together this testimony today, and he gave me some thoughts which he would like me to share with you. In the month following the storm, New Jersey quickly began focusing on long-term recovery challenges. The Governor's Office of Recovery and Rebuilding directed all stakeholders in State government to consider strategic approaches to rebuild a safer, stronger, and more resilient State. Now, 11 months after the disaster, New Jersey is still working to meet unmet needs. But by continuing to work with HUD, utilizing community development block grant funding, working with their new reconstruction, rehabilitation, elevation, and mitigation program, and traditional FEMA programs, I am confident that they will prevail. And, as you recognize, they recently had a set-back with a fire on their boardwalk, which undid much of their work. So far in New Jersey, FEMA's assistance has amounted to $1.1 billion in Federal allocations, $388 million approved for housing and other needs assistance, $650.6 million in Federal share obligated for public assistance, and $35 million in Federal share for hazard mitigation. After the storm, however, is when the real change started to come about. Your committee and partners in Congress swiftly moved to pass critical disaster aid, as well as the Sandy Recovery Improvement Act. Once NEMA had adequate time to address all these sweeping changes, the association has enthusiastically come to support this legislation. We dedicated more than 7 hours of discussion time on the agenda at our mid- year forum, just 3 weeks after its passage. We also submitted comments to FEMA on the new individual assistance program and the strategy of reducing costs of future disasters. These comments on the strategy have been submitted, along with my statement, for the record. But perhaps nowhere have we seen firsthand the success of your legislation than in Oklahoma. After the massive sweep of tornadoes in Oklahoma back in May, they were able to act as the first test bed for the alternate procedures pilot program for debris removal. With that, they were able to utilize the sliding scale for accelerated debris removal, take advantage of recycling revenues from that debris, reimburse straight time for labor costs, and allow an increased Federal reimbursement share for two communities that had in place debris removal plans before the event. These reforms are working and demonstrating how Government can work smarter in disaster recovery. So far, we applaud FEMA for their efforts and look forward to continuing our work with them and you to ensure the Sandy Recovery Improvement Act is implemented smartly. Thank you again for the opportunity to testify, and I will look forward to any questions you might have. Mr. Barletta. Thank you for your testimony, Mr. Cannon. And, Mr. Kitch, you may proceed. Mr. Kitch. Chairman Barletta, Ranking Member Carson, and distinguished members of the subcommittee, good morning to you. My name is Gayland Kitch, and I am representing the United States Council of the International Association of Emergency Managers. It is an honor to provide testimony today concerning recovering quicker and smarter from disaster. During my 22 years as the director of emergency management for the city of Moore, Oklahoma, I have seen violent tornadoes damage parts of my city on several occasions. I suspect many of you watched our large, violent tornado live on television on the afternoon of Monday, May 20th, of this year. Winds in this storm are estimated to have been over 200 miles per hour. The damage from this storm has been rated by the National Weather Service as EF5. The tornado began near New Castle, Oklahoma, and moved northeast into Oklahoma City. It entered my city at our west city limits and tore a path of destruction one-half-mile wide as it continued to track completely through Moore. Some 14 miles from its beginnings, the tornado finally dissipated east of my city. In its wake, the storm left 24 fatalities and hundreds of injuries. It destroyed more than 1,300 homes within my city, 2 elementary schools, our hospital, post office, some 50 businesses, and several beautiful parks. Unfortunately, my city has a history with tornadoes, with 6 separate events in the past 15 years. This history includes another F-5 tornado, which occurred on May 3, 1999. The highest winds ever recorded, 316 miles an hour, were measured in that storm. More than 800 homes and numerous businesses were rebuilt then, after that. We deeply appreciate the continuing support that this subcommittee has provided to the emergency management community, particularly your strong support in strengthening FEMA and in streamlining disaster assistance. This has contributed greatly to our city's preparedness and ability to respond and recovery from events, such as our recent tornadoes. For instance, emergency management performance grant funding received by the city of Moore allows us to emphasize mitigation and preparedness activities. Many of these activities have promoted awareness of hazards and disasters within our community, and raised the level of preparedness of both our residents and responders alike. In 2009, the city of Moore and the Moore public schools sent a dozen responders and school administrators to FEMA's Emergency Management Institute. There we learned about the various hazards at our schools, and were trained on how to plan for emergencies occurring at our educational campuses. Many of the lessons we learned at EMI were put into action during this last disaster and in previous emergencies. Our city strongly endorses the hazard mitigation grant program. After the 1999 and 2003 tornadoes, HMGP funding assisted many of our residents in constructing safe rooms in their homes. As a result of this, safe rooms are now a widely accepted preventative measure for severe winds in our city and, indeed, throughout Oklahoma. Nearly 15 percent of the homes in our city now have safe rooms. And nearly a quarter of those had funding assistance through HMGP. There is no doubt that these safe rooms saved many lives on May 20th. HMGP funding has also allowed us to expand our outdoor warning siren system as our community has grown, and we know that these sirens were a key component in alerting our residents and guests of impending danger during our recent storms. As others have noted earlier today, our city has benefitted greatly from participation in FEMA's alternate procedures pilot program for debris removal that was part of the Sandy Recovery Improvement Act. This program afforded us the opportunity for reimbursement on a sliding scale, emphasizing expedient removal of some nearly 12,000 truckloads of tornado debris. From experience with previous events, we already knew the value of quickly cleaning our city, which promotes our swift rebuilding. However, this pilot program will result in an overall savings to our city conservatively approaching $1 million. We do have some suggestions for improvement to the pilot program, and we are passing those along. As I conclude, let me recognize not only FEMA and their programs, which have been so well supported by this subcommittee, but also the efforts of the thousands of volunteers from all over the Nation which have helped our community to pick up and dust ourselves off, as well as the many generous, heartfelt donations that we have received. Added to the Federal and State assistance and our own native Oklahoma resilience, we will soon return stronger and better. And our new motto is, ``We are more strong.'' Thank you. I will be happy to answer any questions you might have. Mr. Barletta. Thank you for your testimony, Mr. Kitch. Chairman Finley, you may proceed. Mr. Finley. Thank you, Chairman. And good morning to you, Mr. Chairman and Ranking Member Carson. It is a pleasure and honor to be before you today to offer this testimony on behalf of the Confederated Tribes of the Colville Reservation. I presently serve as chairman. And this is now my fourth year as chairman for our tribes. We are located in northeast Washington State, have a land base of approximately 1.4 million acres, which is slightly larger than the State of Delaware. About 800,000 of those acres is forest timber property, which-- historically, we have been a huge timber tribe, and that has been our main source of income for a number of years. Before I begin I would like to express my appreciation on behalf of the tribes for the subcommittee and the full committee's work on implementing the amendments to the Stafford Act, and--that--which allows tribes to make declarations directly to the President, rather than going through States. I am going to speak about an incident that occurred on Colville prior to those amendments being made. But I just wanted to recognize that at the outset, that we are extremely appreciative. It is something that the tribes have been looking for for a number of years. I personally have been working on that. And we are just now grateful that the committee was able to recognize those concerns and bring them forward into law. So we are greatly appreciative for that. In July of 2012 we suffered a pretty devastating disaster on Colville in the form of a wind storm and flash flooding that took place on several hundred thousand acres of our lands, but the primary focus, or at least the devastation, was more apparent in the center part of our reservation in our community of Keller. In some areas, the winds exceeded 100 miles an hour, which--in our area that is pretty extreme, given the large stands of timber that we have. They were unaware to sustain those winds, and so, consequently, a lot of our prime timber property in that area either broke in half or fell completely down. It was scattered all over that entire area. As you might imagine, we do have a lot of community members that live in that area. They experienced extensive damage. You know, some houses were destroyed by fallen trees, outbuildings were destroyed by fallen trees. And a lot of the infrastructure--power lines, et cetera--fell victim to that storm, as well. And so it took us a while to gather the pieces, so to speak. And, as I stated, this was prior to the amendments being made. So, luckily, we had a good relationship with the State of Washington, and we were able to work with them on having them include those portions of our reservation in the declaration that ultimately was approved. But in doing the work on the ground, our technical people had a lot of difficulty working with FEMA. There were a lot of laws, there were a lot of policies that really didn't apply to tribal lands, and especially with the incident that we were dealing with on the ground. It occurred at a--in a area--in areas where a lot of our tribal members would gather traditional foods. A lot of our members are subsistence gatherers still. And so a lot of those trees crossed roadways and pathways that took our members to these areas. And so, because of that, they were unable to get to those areas. And some of the areas today they are still unable to get to, because the FEMA debris removal that you mentioned, Mr. Ranking Member Carson, didn't apply, and it still doesn't. And so, not only did that create a problem for our people there, it creates a problem for fire hazards. We try to do our best to protect our forests and make them a sustainable--and to create a safer environment that was more like the historic levels that we once experienced. But, unfortunately, with those areas not applying to the Federal trust lands that we have on Colville Reservation, we are unable to clean up a lot of that, and a lot of it remains on the ground today, even drier than what they were before. Another problem we had was getting an emergency preparedness plan in place. And we were unable to access any Federal dollars for that. We ultimately use our own tribal dollars to get the preliminary draft out for that, and that is the draft we used when this disaster struck. And so, we are still at a disadvantage. We need the training and we need the resources to better equip our emergency management personnel. And I think that it isn't something that we need, the FEMA sponsored or supported training. We just--which is the current FEMA model. We need resources to do it ourselves. And we strongly believe we can do it ourselves. And we did a tremendous job, given the limited resources we had at the time. We also need to improve the coordination with other Federal agencies. During the course of cleanup and response, we ran into a situation to where some of the equipment we needed was readily available through the Bureau of Indian Affairs, but there wasn't an appropriate mechanism in place that allowed us to use those. And so, instead of using the warehouse that was full of the generators and all the back-up stuff that we needed, we had to seek outside sources to get those. So, I think moving in the future, if this committee could work on implementing MOUs or what have you through the Department of the Interior with BIA to have more access to those resources in the immediate nature, I think that would benefit not just Colville, but a lot of other tribes around the country. Same with the National Interagency Fire Center. Again, they had radio repeaters, generators, and stuff that they had on their shelves that, you know, we were willing to pay at cost out of our pocket. But there wasn't a mechanism within DOI that allowed for that accounting to take place. And so, I think there are just small changes that could be made that can help not just our tribe, but other tribes nationwide, as they face similar disasters on their homelands. So, earlier, when Mr. Walz mentioned that due to technicalities they were unable to access certain funding streams to help to clean up the mess or to pay for some of the costs that were incurred as a result of the disaster, you know, we faced a number of those on many different levels. And a lot of those are explained in my original testimony that I had submitted to you. So I encourage you to please look over those and take those into consideration as you implement changes to the FEMA, moving forward. And lastly, I just want to mention this because it was a great burden to me, as a tribal leader, and to many of us working on the ground, that if FEMA's public assistance team, when they arrived, just the mere fact that they are named ``Public Assistance'' gave the false hope to our people that they are there to provide some of the most basic needs, such as drinking water, supplies, and tangible relief. But that was not the case. They were there for the Government to assess the damages to decide whether or not they met the threshold. Ms. Edwards had mentioned earlier that she had a family member that was experiencing problems getting housing. We have the same problem at Colville with some of the lands that were-- that sustained damage on Federal properties. The individual assistance program does not cover those damages on trust lands, incurred on trust structures on our reservation. So many of our tribal members live on our trust lands: 1.2 of the 1.4 million acres is in trust on Colville. So you can imagine that a lot of those properties that did sustain the damage, they were unable to access those programs. And so, again, here--we would highly encourage you to look at those changes and consider them as you make amendments. With that, that concludes my oral testimony at this time. I would be happy to answer any questions. I appreciate your time. Mr. Barletta. Thank you for your testimony, Mr. Finley. I will now begin the first round of questions limited to 5 minutes for each Member. If there are any additional questions following the first round, we will have additional rounds of questions, as needed. Mr. Cannon, I saw firsthand how devastating Hurricane Irene was and how our State was impacted by that and Hurricane Sandy. Can you tell us where you are in the rebuilding process for both of those disasters? Mr. Cannon. We suffered significant housing loss in Irene and Lee, and then exacerbated with Sandy. So we have been moving forward with temporary housing, sheltering, and then into the mitigation program. And we are in the process now of conducting the buy-outs for the areas that are flood-prone and have repetitive flooding. That process is extremely bureaucratic and time-consuming. The environmental and historic reviews consume significant time. And, additionally, in northeastern Pennsylvania, there are a lot of mineral rights that were transferred to someone 100 years ago that is no longer in existence. And under FEMA's policy, when you buy out a property nothing can be on the surface of that ground again. And so, the fear that someone from 100 years ago might show up and put some structure to remove the coal prevents that house from being able to be purchased. So we have been doing a lot of work trying to deal with the mineral rights issues as it delays the mitigation process. You are probably aware that in Sandy, you know, we had extremely difficulty with that declaration and that process. I tried to get people to understand that there is a river called the Delaware River that is between New Jersey and Pennsylvania. On the New Jersey side of the river they were declared; on the Pennsylvania side of the river they were not declared. And there certainly is no wall that goes down the middle of the river that stopped the storm. So, to go back to the public and try to explain that is extremely difficult. One of the most amazing issues was the denial of emergency protective measures for the communities that prepared for Sandy as a historic event. You know, never heard of before, unprecedented. We took great steps to prepare for that storm. Pennsylvania is a Commonwealth with 2,600 local municipal governments. People preparing for that event spent their public works overtime money, their salt budgets for the winter, all getting ready, and then we are not reimbursed for that. So, the next time I approach them in the next major event, they will say, ``I am sorry, but I can't do as much as I did the last time, because we just can't afford it.'' And so, it was an amazing adventure to see a denial of a declaration not based in law and not based on the CFR, but on a new standard of review that evaluated how you prepared based on the threat by the impact you had after the event. No one knows what the impact is going to be when you have the storm of the century that you are preparing for. So it has been difficult, and we continue to file appeals, and we will attempt to take every option available. Because at the end of it, of that process, are the people who suffer from these storms and these events. Mr. Barletta. Thank you, Mr. Cannon. As a former mayor, I certainly understand what is involved in being prepared for a storm and the costs that are incurred, especially when so many communities are cash-strapped and do what they can to try to prevent lives from being lost and property lost, which--I certainly understand what you are saying. From your perspective, how well has Federal coordination with State and local governments worked in the recovery process? Mr. Cannon. That has been outstanding. Once we have gotten past our disagreements on things, the actual work itself has been outstanding. And I think key to the successful major disaster operations is the position called the Federal coordinating officer. And the FCO cadre, being highly skilled, highly trained, highly experienced, you know, they tend to try as much as possible to eliminate bureaucratic obstacles and to get the actual resources on the ground that people need to do it. And so, we have had a great working relationship. And together, between State resources and Federal resources, I think we have done a real good job on that recovery, working through those issues. But overall, it has been very good. Mr. Barletta. Thank you. The Chair recognizes Ranking Member Carson for his questions. Mr. Carson. Thank you, Mr. Chairman. Mr. Finley, in your testimony you suggest the need for tribes to hire and train as emergency managers. Has your tribe sent staff to FEMA's Emergency Management Institute for training, or do you have any suggestions on how FEMA can improve outreach about the availability of such training programs? Mr. Finley. I don't have the exact answer for that, other than I know I have talked with some of our emergency response individuals, and they had expressed concern over some of that training. And I didn't get into the exact details, but if you are interested in having that information I can certainly get that for you and make that available to you as soon as I possibly can. Mr. Carson. It would be helpful. Thank you. Mr. Finley. All right. Thank you. Mr. Carson. Mr. Kitch, do you have data or an estimate of how many of the private homes that are being built, or rebuilt, are incorporating mitigation activities such as safe rooms or different roofing techniques into the rebuilding of their homes? And what is the city doing to encourage residents to incorporate mitigation activities in their effort to rebuild? Mr. Kitch. Ranking Member Carson, thank you for the question. The--we are seeing a lot of the homes that are being rebuilt incorporating some sort of safe room or shelter within them. Mr. Carson. Good. Mr. Kitch. We will be encouraging that. Some of the long- term recovery money that we are just now starting to receive we will be earmarking for assistance with safe rooms. And I know that several of the homes that we have already seen go up already have those in them. So---- Mr. Carson. OK. Mr. Kitch. So there is quite a bit of activity with that. And I can tell you there is a lot of interest in my community for that, even from folks who weren't. Mr. Carson. Thank you. Mr. Cannon, based on your description, it sounds as though the State of Pennsylvania engaged in extensive preparedness for Hurricane Sandy's landfall. How have the extensive preparedness activities affected the State's recovery effort? Mr. Cannon. Well, certainly, where it really makes a difference is in the response to the event immediately. Because when you lean forward and prepare those resources, you can minimize loss of life and suffering. But on top of that, making sure that we prepare in terms of each county and each local government's preparedness reduces the impact, as well. So, when you can get people to evacuate ahead of time, rather than in the middle of the night, when your shelter system is open and in place, when you have done hazard mitigation planning on the front end, all of that helps reduce the impact to these bad events. It is when nothing has been done, and people just are lost, that it makes the situation much, much worse. Mr. Carson. Well, given the number of storms experienced in Oklahoma, I found it quite interesting in your testimony that you stated that most of the Oklahoma communities do not have debris management plans. Do you think that this is commonplace? And, if so, what is the reason? Mr. Cannon. I believe it is. Mr. Carson. OK. Mr. Cannon. And it is within the Improvement Act that the new pilot program will incentivize the local government to have a debris removal plan. So, while that hasn't been the case in the past, I believe we will see significant numbers of communities with those plans in the future. Mr. Carson. OK. Thank you, Mr. Chairman. I yield back my time. Mr. Barletta. Thank you, Ranking Member Carson. And the Chair recognizes Mr. Mullin for 5 minutes. Mr. Mullin. Thank you, Mr. Chairman. My question will be to Mr. Kitch. You know, the idea that you have recently had to go through this horrific event and more, I would be curious to know, like I said when I had the opportunity to introduce you, the mistakes that you made that you got to correct with your second time and your third time going through this. On the first time I know you had to make mistakes. Not that they were detrimental mistakes, but they were mistakes. So could you share with this committee maybe some lessons that you learned, some things that you did different that maybe we could all take away and maybe apply them to different areas of the country if this ever happens again? Mr. Kitch. Thank you, Representative Mullin. Some of the challenges that I think that we have identified out of this round of tornadoes, number one, is our sheltering. As we spoke about a moment ago, we are working more on individual safe rooms for the residents of our city. For those who may not be from Oklahoma, we don't build basements there to a great degree, because the soils just don't allow that sort of thing to be done and--without the concrete cracking and them filling up with water. We also have recognized that we have a significant issue in sheltering in some of our public buildings such as our schools. And we have an initiative right now in our State legislature. We have several State legislators who are attempting to gather interest in a large bond from the State that would require and allow funding for the building of shelters in each one of our schools for the children and the staff that work there. The other challenge that we have definitely identified is that we are a little bit weak in our management of donations. We have received--you just cannot understand the amount of heartfelt donations that we have received from all over the country, and actually, from all over the world, that have come in by the truckloads. And the challenge there is that not all of the donations are necessarily appropriate for the type of event that we had, or the population of our city. And then the issue that goes along with, well, where do we put all of the stuff, how do we sort it, how do we make it available to those who do have needs, and what do we do with the rest of it. So, there is some significant challenges. And I don't know that we have necessarily had mistakes as such, but the--there is definitely a lot of work to be done in front of us. Mr. Mullin. Did you by any chance come up with a solution? I mean did you donate some of material back to other shelters? Mr. Kitch. The materials that we received--and are still receiving, I should add--were finally warehoused by the State. And my understanding is that they have, I think, taken care of most of that. And I am sure that a lot of that---- Mr. Mullin. OK. Mr. Kitch [continuing]. Went elsewhere to other disasters. I can tell you all of these shelters in Oklahoma were completely full of items. And even our nonprofits---- Mr. Mullin. Right. Mr. Kitch. We received, you know, truckloads of diapers. Mr. Mullin. Let me ask you one more question. Seeing that you have just gone through this disaster again, what kind of hurdles did you face with the coordinating between Federal and local situations that maybe could have helped speed up the situation to get help in areas of need? Mr. Kitch. We have actually been very pleased with this round, with the response from FEMA and their Federal partners. Having done this before, it hasn't always been that way. But I can tell you that during this round of tornadoes, FEMA's--some of their streamlined programs have certainly helped. And they have also streamlined some of their own procedures internally. I can tell you that within a day or two, that I had a--FEMA's single point of contact that was--he almost lived in my office with me for a while. And when he wasn't in my office, he was in our city manager's office. And he was our go-between for everything FEMA. And if we had a question, it didn't matter which part of FEMA we needed to deal with, he was our contact. And he--in addition to being just an outstanding gentleman to begin with, he completely streamlined that process for us. And I can tell you that my city management is so appreciative of that. Mr. Mullin. Thank you. Mr. Chairman, I yield back. Mr. Barletta. Thank you, Mr. Mullin. Mr. Kitch, in your testimony you account what happened leading up to the tornadoes in May. One aspect in particular you highlight was the importance of alerting the public in as many ways as possible. Our committee has a long history of overseeing the development of FEMA's integrated public alert and warning system, IPAWS, and we are exploring authorizing legislation as part of the FEMA reauthorization. Can you talk about how effective public alerts were, and did you utilize FEMA's alerting system? Mr. Kitch. Mr. Chairman, the IPAWS system, or the alerting system, is just starting to come online in Oklahoma right now. My understanding was that there was some limited alerting through that on May 20th. My particular device did not receive that. I have an older device, and it is not quite there yet. But I do know that there was some very limited use of that. So at this time it is probably not quite ready. At least--it is probably ready today. If we were to have the same event today, we would probably have a lot more to say about that. But it just wasn't quite deployed at the time of our tornado. Mr. Barletta. You also mentioned in your testimony how critical emergency management preparedness grants are in preparing the city of Moore for disasters. Can you explain how these funds helped prepare your city? Mr. Kitch. Absolutely. We have been a recipient of the emergency management performance grant for some many years, probably about 15 years, the entire time that we have had an emergency management full-time program. And without those funds, first of all, we probably wouldn't have an emergency management program and an emergency manager. We would probably still be in the days of having a volunteer emergency manager that worked either at some other job or may not even have been an employee of our city. The funds allow us to have the office, allow us to have the person, which then allows us to be more proactive in our city to write the plans that are necessary, to work with our citizens, to make trips to our senior citizens center, to work with the seniors on their preparedness activities. It is so critical to us. And I can tell you, as a person that is very active in Oklahoma emergency management throughout the State, that we literally would not have nearly the number of emergency managers in our State that we do now without these funds. They are absolutely critical, particularly in our smaller jurisdictions. Mr. Barletta. Mr. Cannon, the Sandy Recovery Improvement Act included an arbitration program to ensure there is a neutral process for resolving eligibility disputes between FEMA and the States. What do you think the benefits of these arbitration processes are, from a State's perspective? Mr. Cannon. It is one of the things in the Act that we really appreciate and look forward to it being successful. One of the greatest weaknesses in the relationship between FEMA and States is the ability to, one, have transparency of the process, but, two, to have a forum in which to appeal those decisions. When you file for a declaration and it is denied, your appeal goes back to the very person who denied you. And when you appeal that appeal, it goes back to that same person again. So you never have a chance to have a hearing on the issues. Now, after Katrina there was also an arbitration procedure temporarily in the Post-Katrina Reform Act for Katrina and Rita. That since had expired. You included one in this Act that is for Sandy. I think what we really need to is get some kind of a dispute resolution process that is permanent and ongoing in these relationships, so that we have a chance to understand why we were denied, but also to provide the argument on the merits that maybe something had been misinterpreted. There is no forum to do that. So I was--and most of my colleagues, as State directors, were very glad to see this arbitration section within the Sandy Improvement Act. Mr. Barletta. Mr. Finley, are there additional reforms or clarifications in the law that are needed to further streamline the rebuilding process? And, if so, what would they be? Mr. Finley. Yes. For tribal lands I think maybe needs-- there need to be some explicit language that distinguishes beyond urban parks, trees, debris that cover areas, access to those urban park areas, access to fishing areas, that would include more of an inclusive understanding and appreciation of the tribal perspective, that there are many tribes in this country that still rely on subsistence gathering activities, and that those roadways and pathways that obstruct those areas should be viewed in the same context as those others who are explicitly considered within the laws that exist today. Mr. Barletta. Mr. Kitch, how can we further streamline the rebuilding process? Mr. Kitch. The--one of the areas that I think that needs just a little bit of work is in the hazard mitigation planning process. We are finding that very cumbersome. I know that my jurisdiction, along with our county and another jurisdiction in our county, have been working on our plan for nearly 2 years now. And it seems to be being bounced back and forth between our vendor and our FEMA folks and our emergency managers. So that would certainly be one way. And the other way would simply to be continuing the support of the programs that we have now. Mr. Barletta. Mr. Cannon, what would further--streamlining can we do for the rebuilding process? Mr. Cannon. I think these are some good steps that you have already included. I think now--and I think Mr. Nimmich referred to it--the problem is right now it is just at the beginning. So they really haven't been tested and evaluated and implemented from real use. And so, right now, everything is projecting that it is going to be better. But there is no doubt that when you are trying to provide assistance to people, the process just slows it down greatly. So we have to eliminate as much bureaucracy as we can from the decisionmaking process and the implementation process. Mr. Barletta. Thank you. Ranking Member, a question? [No response.] Mr. Barletta. I would like to thank all of you for your testimony. Your comments have been helpful to today's discussion. I would also like to thank Ranking Member Carson on his first day. His experience in law enforcement will be a great addition---- Mr. Carson. Thank you, Mr. Chairman. Mr. Barletta [continuing]. To this committee. Mr. Carson. Thank you. Mr. Barletta. I would ask unanimous consent that the record of today's hearing remain open until such time as our witnesses have provided answers to any questions that may be submitted to them in writing, and unanimous consent that the record remain open for 15 days for any additional comments and information submitted by Members or witnesses to be included in the record of today's hearing. [No response.] Mr. Barletta. Without objection, so ordered. I would like to thank our witnesses again for their testimony today. If no other Members have anything to add, this subcommittee stands adjourned. [Whereupon, at 11:54 a.m., the subcommittee was adjourned.]